Laboratory Quality Assurance Officer at Aga Khan Hospital Kisumu

OVERALL RESPONSIBILITY

• Reporting to the Head of Pathology, the successful candidate will ensure provision of effective, efficient, and quality laboratory analytical services in the Hospital.

KEY RESPONSIBILITIES

• Maintain laboratory quality management system in alignment with ISO 15189, JCIA, and regulatory requirements.
• Coordinate document and record control processes to promote standardization and compliance.
• Plan and conduct internal audits, coordinate external and other applicable audits and inspections.
• Manage nonconformities, incidents, and risk assessments to enhance patient and staff safety.
• Monitor and analyze quality indicators and support management review processes.
• Coordinate staff quality training, orientation, and competence assessments.
• Oversee internal and external quality control programs.
• Manage customer feedback to support continuous service improvement.

The requirements

• Bachelor of Science or Higher National Diploma in Medical Laboratory Sciences from a recognized institution.
• Valid professional license from the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).
• Minimum of five (5) years’ experience in a busy medical laboratory, including demonstrated involvement in laboratory accreditation processes.
• Strong analytical and problem-solving skills.
• Strong attention to detail.
• Effective communication and interpersonal skills.