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  • Posted: Feb 24, 2023
    Deadline: Mar 15, 2023
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    Tatu is a project of Rendeavour, Africa’s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour’s vision goes beyond alleviating what is a self-evident problem - that of stifling urban congestion and a dearth of quality housing and commercial property in Africa. Rather, we aim to help create the infrastructure - the living and working spaces, communities, schools and hospitals - that will help sustain and accelerate Africa’s economic growth, meet the aspirations of Africa’s burgeoning middle classes, and serve as a catalyst for further urban development.
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    Labour Desk Administrator

    RESPONSIBILITIES:

    In this role, you will provide first-line helpdesk support to and be part of our Labour Hire Desk team to support the general administration within Tatu City

    Responsibilities

    • Responsible for accurately inputting data for new labour requests
    • Ensure the smooth running of office administration including filing and phone call management
    • Monitor the transfer of labour across the project, to deliver the best solutions for the Project.
    • Partner with all areas of the project to ensure the right quantity, quality
    • Co-ordinating Labour forecasting needs across the projects within Tatu City
    • Ensure job openings at labour desks are distributed to the neighboring community
    • Provide a friendly and professional point of contact for customers for any queries or concerns. Handle incoming calls and manage outgoing calls as required.
    • Completing administration tasks assigned, attendance and payroll for the contractors
    • Liaise with relevant Contract staff and subcontractors in relation to all aspects of service desk requirements and that required information is returned in a timely manner.
    • Respond to queries
    • Work closely with Contract/Facilities Managers to develop and enhance the quality of service and reporting processes.

    REQUIREMENTS

    Hard skills and experience:

    • Bachelor’s degree in HR or Business Administration with at least 3 years’ experience in a similar set up
    • Demonstrates excellent Customer Service
    • Previous experience of operative labour teams within a civil engineering or construction business.
    • Proven ability to organize labour resourcing requirements.

    Method of Application

    If qualified and interested, please send your CV and cover letter to Labourdeskadmin@tatucity.com by 15th March, 2023 clearly indicating ‘Labour Desk Administrator’ on the subject. Only shortlisted candidates will be contacted.

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