Lay Counselor Educator at Medecins Sans Frontieres (MSF)

Main Purpose

• Perform basic counseling and educational activities to patients, families, communities, following MSF protocols and procedures, to improve the mental health condition of the recipients of service.

Accountabilities

• Actively promote the availability of MSF services.
• Carry out, individually or in group, basic counseling and/or educational sessions, to patients, their families, hospital staff and/or the community.
• Refer patients when necessary to other specialists or external actors to provide the best available support.
• Collect and report specific information related to the target group.
• Keep files and statistics updated about the counseling and/or educational activities.
• Give testimonies to patients and in the community on own experiences as a patient.
• Documents and reports all conducted work, group and individual, educational, and counselling, following the MSF data collection and data privacy SOP.
• Generates monthly reports to share with the MH department, about the activities done according to the plan.
• Collaborate with the team members to advance the services to recipients in need. Share feedback and communicate the challenges and achievement with the MHAM regularly.
• Empower other person with lived experiences of mental disorders to reflect and share their stories.
• Keep confidential information and files of patient after each session.

Requirements

Education

• Desirable, formal degree in social work.

Experience

• Desirable working experience in related jobs
• Makes part of the target group of patients and is willing to share his own experiences as a patient

Languages

• English + Swahili

Knowledge

• Computer literacy (word, excel and internet)

Competencies

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioural Flexibility
• Commitment to MSF Principles
• Stress Management