Job Objective
Oversee and streamline WIOCC Group’s logistics operations, ensuring regulatory compliance, efficient shipping, customs clearance and transportation across regions to enable smooth goods movement, cost optimisation and high customer service standards.
Key Duties & Responsibilities
Global Logistics Management
- Oversee and manage all international logistics operations across air, sea and road freight
- Ensure full compliance with global trade regulations, local customs laws and internal policies
- Track and monitor shipments from origin to destination, ensuring timely deliveries and minimising disruptions
- Coordinate pre-shipment inspections and liaise with freight forwarders, customs agents and third-party logistics providers for seamless execution
Documentation & Regulatory Compliance
- Ensure accurate and up-to-date logistics documentation including invoices, customs declarations, inspection reports, PODs and GRNs
- Guarantee compliance with international and local customs regulations, including application and processing of EUCs and type approvals
- Apply correct HS codes and tax rates to avoid discrepancies in duties, levies and other charges
- Review and approve logistics purchase orders (POs), ensuring all supporting documents are properly attached
Vendor & Partner Management
- Identify, onboard and manage logistics partners globally, including freight forwarders and transportation providers
- Negotiate contracts with logistics vendors to secure favorable terms, ensuring service quality, cost-efficiency and timely delivery
- Conduct regular performance evaluations and maintain productive relationships with service providers
- Champion the enhancement of the overall vendor and customer experience
Inventory & Warehouse Coordination
- Support stock management processes, ensuring timely replenishment and availability of inventory
- Work with stock controllers and project managers to coordinate both local and international deliveries
- Reconcile received goods and ensure timely system updates, including GRN creation and uploading PODs/delivery notes into NetSuite
- Implement and standardise a reverse logistics process for returned goods from international vendors
Process Optimisation & Reporting
- Develop and implement logistics strategies aimed at improving operational efficiency and reducing costs
- Generate and present regular logistics performance reports (weekly, monthly, annually) with actionable insights
- Drive automation initiatives and real-time dashboard development for performance monitoring
- Lead continuous improvement efforts to enhance delivery timelines, customer satisfaction and operational scalability
Problem Solving & Issue Resolution
- Act as the escalation point for logistics and supply chain-related challenges, ensuring prompt and effective resolutions
- Manage emergency logistics needs and provide quick turnaround solutions when disruptions occur
Sustainability & Innovation
- Promote and implement sustainable logistics practices to reduce environmental impact and support corporate ESG goals
- Stay updated with evolving logistics technologies and trends to foster innovation within the supply chain
Cross-Functional Collaboration
- Work closely with procurement to review supplier quotes and terms to ensure alignment and compliance prior to PO issuance
- Collaborate with the finance team to verify documentation and recommend timely vendor payments
- Support procurement initiatives, including vendor evaluation and sourcing activities
Minimum Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
- Professional certifications and membership in logistics or supply chain such as CILT, CSCP, CIPS, or equivalent) is highly desirable
- IT proficiency with experience in logistics management systems and ERP software (e.g., NetSuite) is an added advantage
Experience & Skills
- Minimum of 5 years’ experience in logistics or supply chain management within a multinational
- Proven track record in managing end-to-end logistics operations, including international shipping and vendor management
- In-depth understanding of HS code declarations, customs regulations and import/export procedures across borders
- Expertise in warehouse and inventory management
- Knowledge of carrier negotiation
- Analytical skills to evaluate logistics performance and identify improvement opportunities.
- Excellent planning, coordination and time management abilities
- Holistic understanding of supply chain trends, challenges and best practices
- Experience in managing logistics for telecom or technology-related industries is an added advantage
Attributes
- Strategic thinker with strong organisational skills
- Client-focused, results-oriented and problem-solving abilities.
- Excellent negotiation and stakeholder management skills.
- Strong leadership and team management capabilities.
- Ability to work in a fast-paced, multicultural environment
- Integrity, honest with the highest ethical standards.
- Collaborative, achieve results through teamwork, partnerships and independently
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