M-Pesa Africa - HR Analyst - (22000130) at Safaricom Kenya

Role Description

1. M-Pesa, is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer over 50 million active customers financial services, enterprise, merchant and retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.
2. M-Pesa Africa is a separate entity, formed as a joint venture between Vodacom and Safaricom, working within the scaled agile framework (SAFe) you will act as an MPA agile scrum master and subject matter expert on statistical analysis, utilization reporting &various reporting techniques for HR data.
3. You will oversee and/or performs the collection and preparation of routine and ad hoc reports, templates, dashboards, scorecards, and metrics to measure the effectiveness of human resource programs and initiatives within MPA. You should have a strong analytical background and good project management knowledge as well as an in-depth knowledge of the business and industry.

Why this role is tailored for you

1. You will work with Vodacom and Safaricom Center of Expertise (i.e. Resourcing, Learning and Development, Organization Effectiveness & Change and Reward) to ensure appropriate support for the business units
2. You will engage with Leaders, Managers and Employees in M-Pesa Africa business area and across all M-Pesa Africa entities
3. We will expose you to Agile Release Trains and give you a blank canvas to explore a world of possibilities.
4. Our culture values allow you to focus on candidate/employee & line manager experience (the customer), Experiment & be bold, collaborate while innovating.

Key Role Responsibilities

HR Reporting & Analytics:

1. HR metrics analytics reporting; highlight risks and actionable data to make recommendations for process changes and action plans
2. Design and develop HR management reporting and KPI reporting tools linked to business strategy
3. Lead detailed analysis of the impact, efficiency & effectiveness of major HR activities as measured by key performance indicators
4. Responsible for consolidation of information and data to produce Exco, Ops Review, and Board reports
5. Assist during HR Budgeting cycle

Strategic Workforce and Headcount Management:

1. Support in developing a workforce Plan for MPA
2. Support in scoping, sourcing, implementation of a workforce management system with Software Engineering
3. Advice and work with line managers and HR to design optimal staffing levels and measure productivity
4. Maintain a comprehensive, accurate and up to date staff and HC database/dashboard
5. Monitor all departmental Exits, Movements, Joiners and Role Changes with the associated attrition rates

Other HR initiatives:

1. Rollout and implementation of MPA employee engagement programs and Health Wellness & Safety (HSW)programs with guidance from relevant Center of excellence teams in Vodacom and Safaricom
2. To act as liaison between the HR Lead and other stakeholders both internal and external
3. Support with Audits
4. Support with review and analysis of job descriptions to feed to MPA job Architecture

Key performance indicators:

1. Reporting tool development
2. Effective reporting on HR activities
3. Act as a one stop shop for all HR Analytics and reporting Turnaround time on Requests
4. Quality of Research and Reports

 
QUALIFICATIONS

Apply if you have:

1. Bachelor’s Degree.
2. Higher National Diploma in HRM or CHRP-K is an added advantage
3. Experience in a large corporate environment performing moderately complex to very complex employee analysis and research, using qualitative and quantitative measurement and data collection design principles in HR, Finance or Marketing.
4. Provide data-driven intelligence to create valuable insights and positively influence decision making
5. Create an environment of mutual influence, understanding and empathy
6. At least 2-3 years’ experience working directing in or closely collaborating with an HR function is required.
7. Agile, Innovative, pragmatic, commercial, and customer-focused approach
8. Proven track record of managing programme / project management (including the coordination of multiple internal and external resources)
9. Proficient with Microsoft Office, PowerPoint, Word and Excel software
10. SAFe Agile experience and qualifications is an added advantage

We are happy if you have:

1. Experience of working within a cross-cultural team.
2. Experience sourcing for all level roles (Exco and critical hard-to-fill roles).
3. Agile certification.

What you can expect from us:

1. We believe in a fair and robust interview process
2. We have a robust flexible total reward scheme
3. Dedicated support and mentoring/coaching
4. Opportunity to develop and progress – plus a solid dedication to work-life integration. It all means you’ll have everything you need to advance your career and achieve your full potential.

Note to Applicants

As part of our recruitment process, we will request the below documentation which will be required as soft copies at a later stage of the process.

1. An updated CV with a confirmation of three referees- 2 must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field. If the referees are within the same organization that you are working with, you will need to confirm to us that it’s okay to contact them in writing (via email). This also includes all references within the Human Resources department.
2. Scanned copy of certificate of good conduct from the CID (Less than 1 year old) - Applicable to Kenyans Only
3. Scanned copy of certificate from Credit Reference Bureau (CRB) – Applicable to Kenyans Only
4. Scanned copy of University Certificate
5. Scanned copy of your National ID / Passport-Legal Form of Identification

DEADLINE : 24th March 2022