Mailroom Supervisor at U.S. Embassy to Kenya

Duties

Under the supervision of an AGSO, manages all unclassified pouch and diplomatic mail operations at the mailroom, supervising and rating the Mail Clerks who support all mailroom functions. Serves as primary local liaison with airport authorities, and mail handling contractors. Sorts and distributes mail, processes incoming diplomatic pouches, and prepares diplomatic pouches for dispatch. Responsible for transportation, safeguarding, receipt and delivery of all incoming and outgoing DPO mail and unclassified diplomatic pouches. Maintains all required paperwork. Ensures all security standards are met for proper storage and handling of DPO accountable mail, DPM registered, certified and pouch material. Provides guidance to all offices authorized to use DPO and pouch services. Tracks and is accountable for all funds issued to the mailroom. Ensures all BPA contracts are kept up-to-date and tracks and updates the mailroom Franking machines required for official postage

Qualifications and Evaluations

Experience: 

• Minimum of two years in external or internal customer service where tasks included, problem solving and mail handling or other related clerical experience.
• One year of supervisory or team lead experience is required