Manager, Application Support at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Create and maintain best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
• Responsible for designing and implementing ETL architecture to meet corporate data management needs and business functional requirements, ensuring that solution designs address operational requirements such as scalability, maintainability, extensibility, flexibility, and integrity.
• Recognize and adopt best practices in reporting, analysis, ETL data integrity, test automation, data quality validation and documentation.
• Support, develop and maintain ETL and data warehouse objects and processes in a large Data warehouse of Terabyte scale.

Academic & Professional
Particulars/Detail/Specific Field or Qualification/Need Type[1]

Education

•  Bachelor’s Degree IT, Computer Science or related field    RQ
• Professional Qualifications    System administration certifications in any UNIX platform / Databases /Data science    RQ     
• Master’s Degree    Business Administration    AA     

Experience

• Total Minimum No of Years’ Experience Required    4

Detail/Minimum No of Years/Need Type[2]

• Knowledge in Computing platforms, operating systems i.e.  Linux, windows Unix and databases.    3    RQ
• Knowledge in SAP and E-Business suite applications.    3    RQ
• Knowledge in web application servers e.g. Jboss, Tomcat     2    ES
• T24 Administration knowledge     2    ES
• Knowledge in ETL tools     3    RQ