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  • Posted: Aug 2, 2025
    Deadline: Aug 15, 2025
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  • Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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    Manager Applications Support

        Key responsibilities

    • Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
    • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum up time and service availability to meet the needs of the organization.
    • Support end-to-end financial reporting processes using Oracle ERPs and related systems (e.g., SAP, Oracle Cloud fusion, Hyperion).
    • Support, develop and maintain ETL and data warehouse objects and processes in a large Data warehouse of Terabyte scale.
    • Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts, and implement roadmaps to provide strategic direction to the business.
    • Administer the assigned Systems at Application level and connected databases, define, and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
    • Maintain and optimize reporting configurations, report definitions, and data mappings within Oracle Fusion Cloud ERP. 
    • Create and maintain documentation as it relates to system configuration, mapping, and processes.
    • Identify and address system vulnerabilities, manage technical debt, and ensure timely server patching and remediation in accordance with bank policies and security standards.
    • Transfer system knowledge to support and operations teams on new features and support processes.

    Academic & Professional

    • Bachelor’s Degree - Computer Science, Data Science, Information Technology, Engineering, Mathematics or equivalent combination of education and experience
    • Professional Qualifications - System Administration/Data management/ SQL/PLSQL/Cloud Infrastructure OR relevant certifications from recognized OEMs

    Job Experience

    • Knowledge in Computing platforms, operating systems, and databases – 3years
    • Knowledge in ETL, Oracle Fusion ERPs and E-Business suite applications – 2years
    • System Administration (Windows/Unix) – 2years
    • Data Warehousing & SQL (On Premise or cloud) - 4 years
    • General knowledge of file transfer services – 1year

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply

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