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  • Posted: Aug 24, 2022
    Deadline: Not specified
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    CrossBoundary is a mission driven investment firm committed to unlocking the power of capital to make a strong return while creating a lasting difference in frontier markets.
    Read more about this company

     

    Manager, Business Operations

    Who You Are

    • Self-starter who is passionate about creating lasting change within the energy sector in underserved markets
    • Excellent attention to detail, but are solution-oriented and able to operate in situations where information is scarce, and the environment is constantly changing
    • A diligent closer; you have excellent follow-through and find a way to deliver consistently on complex, multi-stakeholder assignments on time and on budget
    • Compulsive organizer and optimizer; you’ve made rules for how you do most activities and you’re constantly updating your practices to improve results
    • A person who has awareness of and experience working with the latest software tools and applications for business data management and process automation
    • Willing to take on new types of work, even without prior experience or direct supervision
    • A flexible, utility player

    Primary Responsibilities

    • Create and update maps of core team processes and data flows across Investment, Technical, and Operations teams
    • Research and oversee implementation of new software tools to improve business processes and assist teams with troubleshooting and adoption
    • Draft firm policies and procedures to document business operations approaches
    • Manage contracts with third-party service providers
    • Support finance and policy teams to monitor and maintain statutory compliance in all CBEA markets
    • Lead CBEA entrance and incorporation in new markets
    • Design and deliver data-driven reports to measure firm KPIs, inform management decisions, and meet investor reporting requirements
    • Oversee firm knowledge management and implement improved methods of information-sharing across functional teams
    • Lead on short-term, interdisciplinary strategic initiatives at the request of the Operations Lead

    Qualifications

    Ideal candidate will have the following skills and qualifications:

    • 3-7 years’ experience working in operations, IT, or business intelligence roles at an international corporation or consulting for similar clients
    • Experience overseeing operation of ERPs or other data management and integration solutions
    • Experience in or understanding of working in African markets, particularly in the energy sector

    Required skills and qualifications:

    • Cover letter describing at least two specific examples of prior work assignments you have completed that are relevant to the responsibilities of the CBEA Operations Manager
    • 3+ years’ experience working in operations, IT, or business intelligence at a top-tier international corporation or consulting for similar clients, OR
    • 3+ years’ experience working in operations, IT, or business intelligence supporting growth of a start-up enterprise
    • Background in change management or business process optimization
    • Excellent strategic writing and presentation skills; ability to communicate clearly and effectively with diverse audiences
    • Comfort with ambiguity; ability to operate and create structure in a changing context
    • Fluency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
    • Bachelor's degree
    • Right to work in Kenya

    Method of Application

    Interested and qualified? Go to CrossBoundary on crossboundary.applytojob.com to apply

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