Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
Read more about this company
Reporting to: Director, Customer Experience
Department: Mobile Division
The purpose of this role is to design and unify the customer experience in the call/contact centre, retail and digital touch points and also define capabilities needed to meet consumer business unit strategy and deliver change necessary to execute the strategy. The incumbent will also perform strategy planning, concept processes definition and implementation and lifecycle management.
Working For Us, We Expect You To:
Academic background & Professional Knowledge
Here Are The Skills We Are Looking For:
Application should be sent to firstname.lastname@example.org for internal applicants and to email@example.com for external applicants by providing an updated Curriculum Vitae (CV) before 7th July 2020 including details of your current telephone contacts and names of three referees. Only shortlisted candidates will be contacted.
Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.
Join our happy subscribers