Manager - Digital & Transactional Business at Bank of Africa Kenya Limited

Responsibility Summary:

• Drive revenue growth all the various digital channels through development and implementation of digital strategy. Providing digital knowledge input into customer and proposition development.
• Monitor monthly performance of systems and develop action plans to remedy any degradation of service.
• Compliance with internal and external regulatory policies and practices maintaining an appropriate level of risk management with business area.

Academic & Professional Qualifications

• Bachelor's degree in Business-related field or Information Technology, Master's degree in IT or Business related field is an added advantage.
• A minimum of 10 years' experience in banking, including previous project management experience and at least 5 years of managing and implementing digital strategy and integration.
• Strong knowledge and understanding of digital products development and management.
• Demonstrated knowledge of IT Banking Systems Implementation and capabilities.
• In-depth knowledge and understanding of customer value proposition with a strong appreciation of transaction banking and retail.
• Highly computer literate with intermediate level proficiency in MS Office application and good understanding of banking software.
• Minimum 2 years experience in a Business Development role driving transactional Banking.

Skills/Experience Required

• Ability to develop in liaison with other stakeholders, business systems and practices to ensure efficiency and excellence in execution.
• Strong leadership and management skills to provide strategic oversight, empower teams, drive achievement, and foster collaboration towards goals.
• Ability to analyze financial position from different dimensions to ensure optimization of assets and liabilities. Sound analytical skills and problem-solving skills.
• Ability to align customer needs to respective banking solutions.
• Effective communication and presentation skills both verbal and written.