Manager – DTD Operations Office at Kenya Revenue Authority (KRA)

JOB PURPOSE

This role is responsible for provision of efficient and effective administration of services within the divisions and the department at large.

MAIN RESPONSIBILITIES:

Administrative responsibilities

1. Oversee execution of administrative related activities
2. Disseminate policies, procedures and work plans for the Division
3. Prepare and disseminate responses to correspondence on routine enquiries and requests from various Departments
4. Coordination and maintenance of up to date records for the Division
5. Ensuring efficient and effective management of resources
6. Ensuring effective organisation of events and staff trainings
7. Facilitate on boarding and induction training of new staff

Operational responsibilities

• Day-to-day operations, facilitation and development of staff in the Division
• Facilitation of provision of working tools and equipment to staff in the Division
• Facilitate implementation of work plans for corporate initiatives i.e Audit, Integrity, QMS and ERM/ Risk Management
• Contribute to and be responsible for risk management and internal control within their functional areas
• Support the development and updating of the documentation of risks, identification and assessment of risks in their operational areas, and contribute to risk mitigation.
• Assist in driving initiatives to improve ethics, culture and facilitate change management in the Division
• Ensuring effective organization and facilitation of revenue meetings, sensitizations and other engagements
• Secretariat to Divisional meetings
• Assist in the development of the division’s work plan and budget.
• Identify and facilitate repair and maintenance of office equipment.
• Management of staff records/registry in the Division
• Management of staff daily attendance biometric/ physical register
• Facilitate for a safe working environment within the Division

JOB SPECIFICATIONS

 Academic qualification:

• University degree from a recognized university in any in Business-related field

 Professional experience:

• Minimum of seven (7) years work experience in a similar role or Tax Administration roles with at least two (2) years of which should be at first level management.

 Skills and Attributes

• Must have a good knowledge of application of the relevant policies and operational procedures.
• Must have a good understanding of Tax Policy and Governance.
• Must be conversant with departmental business processes and computer systems
• Conversant with strategic direction of the Kenya Revenue Authority.
• People management skills
• Good understanding of Risk Management and
• Excellent oral and written communication and presentation skills
• Excellent negotiation and interpersonal skills
• Excellent computer skills and Technological abilities