Manager E- Channels, Card Switch and Interface at KCB Bank Kenya

The role holder will maintain an efficient Card Management System • To deliver quality service to both internal and external customers and provide high system availability of systems at all times. He will provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations (VISA& MASTERCARD).

Key Responsibilities

• Provide leadership to KCB CARD-IT team and prepare duty schedules.
• Maintenance of accurate and updated system configuration and documentation for all the Card-IT systems and ensure that constant review and versioning is done.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users' administration.
• Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users.
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

The Person

For the above position, the successful applicant should have the following:

• University Degree in IT/ Computer Science/ Mathematics or related field from a recognized institution.
• At Least 4 years' experience in Technology, with at least 3 years' experience in card systems.
• At least 2 years' experience in Linux server administration, with at least 1 year experience in IT projects & Business Analysis.