Manager for the Global Safeguarding Investigator’s Pool at Medecins Sans Frontieres (MSF)

OBJECTIVES OF THE POSITION

The purpose of the position is to assist in the creation of, management of, and sustainability of a global investigators pool for safeguarding investigations, to be available to address safeguarding allegations.

MAIN RESPONSIBILITIES

The MIP will have the following responsibilities:

•  Coordination of, and collaboratively leading all aspects of the creation of global investigator’s pool for safeguarding incidents – including but not limited to – developing the job profile, coordinating selection panels, scheduling interviews, participating in interviews as requested, and informing candidates of results.
•  Ensuring that the investigators pool has sufficient available investigators from diverse backgrounds and origins to meet the needs of the organization, while ensuring an appropriate mix of internal and external candidates.
•  Management and maintenance of the safeguarding investigators pool, including support to the creation of a learning scheme/training for the investigators in collaboration with the ISC, the IPOB, and the ANEB, as appropriate, and other relevant stakeholders, as well as the creation of, and fostering of, a community of good practice and continuous learning for the pool of investigators.
•  Keeping updated with developments/standards in safeguarding, and safeguarding investigations.
•  Creation and management of the database infrastructure for the investigator’s pool, including working with the data protection team to ensure relevant standards of data protection are met.
•  Design a management framework to deal with multiple/competing requests for investigators, and ensure appropriate, agreed upon prioritization criteria for the use of investigators is in place, working with behavioural units and any other relevant stakeholders.
•  Receiving requests for investigators and matching the correct profile to the request with the support and input of the requesting office (and in line with the pool design and agreed-upon prioritization criteria) and supporting the requesting office as requested and required.
•  Organization/Coordination of after-action reviews/lessons learned exercises as requested.
•  Data collection, management and analysis of data, report writing for analysis of aggregate data, and usage of the investigators-ensuring strict adherence to data protection standards and confidentiality.
•  Monitoring and reporting on, and revision (where/if necessary) of key performance indicators, working with the IPOB, ISC, and the ANEB.
•  Budget management as assigned by the ISC.
•  Supporting the IPOB and the ISC, as requested and directed.

Job requirements

•  From 2 to 4 years of experience as a safeguarding expert with a robust understanding of humanitarian landscapes and operations (especially MSF operations).
•  Knowledge of and experience with safeguarding investigations (including an understanding of training required/standards for investigators and investigations in safeguarding), as well as current legal frameworks, policy, and best practices within humanitarian contexts/safeguarding.
•  University degree/diploma in a relevant field.
•  Experience in talent management
•  Strong understanding of database/pool/roster management and able to engage, retain, and motivate investigators and create a diverse investigator’s pool.
•  Collaborative approach and ability to connect / establish rapport with a wide range of stakeholders.
•  Self-starter with initiative and vision, with a drive to foster diversity and innovative approaches.
•  Diplomatic attitude
•  Able to manage multiple priorities, different stakeholders, and work under time pressure.
•  Ability to maintain confidentiality and manage communications concerning confidential and sensitive information.
•  Fluent English and French and knowledge of another language (Spanish, Arabic, and other languages) a plus.

Specific Requirements:

• Sexual Exploitation Abuse and Harassment (SEAH) investigations certification or training, an asset.