Vacancies at Medecins Sans Frontieres (MSF)

Objective of the Position:

• Defining and implementing all supply and technical logistics strategies and support to the mission, ensuring the pertinence and coherence of logistics and supply programmes, adequacy of the means provided and the compliance to MSF standard, protocols and procedures in order to enable the development of the mission in perfect working conditions and optimise the impact of the medical projects.

Tasks & Responsibilities:

• Participating actively in the definition and update of annual project planning and budgets and the Emergency Preparation Plan, defining strategies and providing advice to the HoM in the translation of the identified logistical / technical needs into objectives, priorities and resources for the mission.
• Responsible for monitoring the implementation of logistics/technical activities in the mission (construction and rehabilitation, stock and supply of medical and non-medical material, transport, communications, water and sanitation, vehicles and engines, equipment/installation and infrastructures, etc.) compliant with MSF standards, protocols and procedures, and reporting to the HoM on the development of the ongoing programmes and proposing reorientation strategies when needed.
• Responsible for the proper application of HR policies and associated in order to ensure both the sizing and the amount of knowledge required for the activities he/she is accountable for.
• Responsible for ensuring technical reference and support for all logistics/technical issues in the mission, providing coaching to logistics staff and representing MSF in meetings with Authorities and other NGOs for technical/logistics related issues.
• Responsible for ensuring installation and maintenance of functional office space(s) and lodging facilities in an adequate living condition as well as all the equipment required.
• Responsible for ensuring the proper use and maintenance of IT and communication tools as well as the communication means in the Mission; permanent communication between capital, projects, bases and HQ.
• Responsible for defining and monitoring the technical aspects of the risk reduction policy, transport, communication, protection, identification and preparation of the technical aspects of the mission security policy and guidelines, evacuation plan and contingency plan, monitoring on a daily basis the security rules observation and reporting to the HoM any problem. The Logistics Coordinator will be the security back up in the absence of the HoM.

Qualifications & Requirements:

Education: 

• Degree and specialization in Logistics and MSF Logistics training.

Experience: 

• Essential working experience of at least two years in a similar position/ other management positions and MSF/ INGO in developing country(ies). Previous experience in emergencies is a strong asset.

Skills/Competences: 

• Strategic; Strong Leadership Skills; Proven People Management; Behavioural Flexibility; Commitment to MSF Principles; Result Oriented; Culturally Sensitive; Team player; Planning and Organization.

Knowledge: 

• Computer literate (MS Office Suite); Unifield software knowledge is an added advantage.

Language:

•  Proficiency in written and oral English & Kiswahili.

Applicants MUST be Kenyan nationals and have the necessary statutory documents (ID, NSSF, NHIF and a PIN certificate). Candidates meeting the above qualifications are requested to ONLY submit a motivation letter and an updated curriculum vitae as a single file (in pdfformat), mentioning on the subject email line “Logistics Coordinator”, to:

The HR Coordinator

Medecins Sans Frontieres Belgium (Kenya)

Email: msfocb-kenya-recruitment@brussels.msf.org

Deadline for application: 4th October 2023

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RESPONSIBILITIES

Pre-Project Phase

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders, and ensuring technical feasibility based on IT expert’s recommendation

Planning Phase

• Create and maintain comprehensive project documentation (business case, project brief, project plan, etc.)
• Coordinate requirement gathering and translation into technical specification with support of IT experts
• Facilitate and coordinate planning sessions and team meetings
• Ensure resource availability and allocation

Execution Phase

• Ensure realization of project objectives, deadlines, and value-creation for the organization
• Coordinate project team members and their deliverables
• Build and maintain effective working relationships with clients and project stakeholders and manage expectations
• Monitor & control plans, budgets, risk log, quality standards, deliverables, and dependencies
• Manage & report project progress and adapt work as required
• Establish adequate change management strategy for a successful adaptation of IT solutions

Closure Phase

• Ensure proper administrative closure and handover to relevant stakeholders
• Internal Stakeholders management, by establishing a strong partnership with Internal Stakeholders, in particular in the Digital, CRM, Communication & Fundraising domain

REQUIREMENTS

Education & Experience

• Master’s degree in Business Administration, Computer Science, Information System Management, or related fields, or equivalent by demonstrated experience
• At least 5 years of relevant experience in the IT sector
• At least 3 years of project management experience in the role of IT project manager in the area of Digital Identity, CRM, and Business Transformation more in general (i.e., roll-out of new applications, technology enhancements and upgrades, process digitalization)
• Prince II, PMP, SCRUM Master certificates are a plus
• Experience with MSF or other NGOs in similar contexts is a plus

Competencies

• Mastering of project management tools and methodologies (waterfall / agile / hybrid)
• Very good understanding of Digital Identity management, MFA (Multi-Factor Authentication), End Point Management solutions, Web Development technologies, Office automation, Cloud Management, Data Management and Digitalization of manual processes, good understanding of latest technology, familiarity with application development and deployment process  
• Finance acumen to develop, track and report on project budgets
• Ability to report to Steering Committee, including fine Report writing and Presentation skills
• Requirements collection and prioritization
• Highly literate in Microsoft Office tools: PowerPoint, Excel, SharePoint, Teams
• Capacity to use Microsoft Project, Power BI-like tools is a plus
• Excellent interpersonal, communication and negotiation skills
• Flexible, pro-active, well-structured, and quality-oriented
• Resilient, excellent time management, multi-tasking and prioritization skills
• Excellent administrative and organizational skills and an eye for details
• Demonstrated ability to establish and maintain effective relationships with key stakeholders (transversally & remotely)
• Well-developed multi-cultural awareness and ability to work under pressure in a challenging environment
• Motivation and interest to work within humanitarian domain and MSF

Languages

• Oral & written fluency in English
• Oral & written fluency in French is a strong asset

CONDITIONS

• Expected starting date: November 2023
• Location: Nairobi (Kenya)
• Contract type: Open-ended contract – Full time
• An annual salary of EUR 32,703 at Level 4B based on a full-time appointment
• Global benefit package includes school fee benefit/support for dependents and other allowances ranging between EUR 620-1,159/month based on individual & administrative status
• Other benefits include 25 days of annual leave, Employer Pension contribution, Medical Insurance (staff and family), Relocation support for non-Kenyan residents etc. based on MSF EA terms/conditions
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments
• Deadline for applications: 11/10/2023

Please, send your CV and cover letter to Recruit-HQ-DG@brussels.msf.org and mention “ICT Project Manager Nairobi” in the subject of your email.

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Rationale/Objective for Position

• The Humanitarian Access and Security Analyst in collaboration with the Head of the ASA Unit will be responsible for developing the MSF EA Humanitarian Access and Security policy, framework, protocols and templates in line with MSF’s strategy and humanitarian principles.
• The job holder is also responsible for capacity-building; and strengthening learning and development to achieve a holistic and inclusive management strategy for humanitarian access, safety, and security.

Tasks & Responsibilities

Humanitarian Access Management:

• Support MSF missions/projects working in the region by evaluating access constraints and developing access-specific strategies.

Safety and Security Management:

• Develop a quality assurance framework for safety and security systems and procedures to ensure regular evaluation, review and update of security management plans and SOPs.
• Ensure that all staff are fully aware of prevailing security threats; report noticeable threat changes through appropriate channels; and give timely advice on mitigation measures to reduce vulnerability.
• Ensure safety and security due diligence processes are carried out across all MSF processes.
• Carry out analysis and develop reports on regional safety and security to inform management decisions on security risks and opportunities.
• Conduct context, Security and Humanitarian analysis in the region and as per the support requests from other MSF OCs/Cells in the region. In collaboration with the Head of the ASA Unit and peers in the MSF movement and entities, develop and review incident reporting tools and databases.

Knowledge Transfer and Capacity Building:

• In collaboration with the Head of the ASA Unit, Training and Learning Unit and other peers in the MSF movement, develop/review training modules, and plan and facilitate Humanitarian Access, Safety and Security trainings.
• Conduct training with exercises and simulations for the EA Critical Incident Management Team (CIMT).
• Implement strategies to enhance safety and security culture at all levels.

Critical Incident Management:

• In collaboration with the Head of the ASA unit, develop and organize a solid critical incident management protocol for EA Critical Incident Management Team and Field Incident Management Team.
• Regularly review critical incident management protocol requirements and ensure that these are functioning properly including but not limited a dedicated room, equipment, refresher SILT/CIM training and action plan follow-up.

Partnership and External Representation:

• Engage with partners to share capacity, capability, and experience pertaining to humanitarian access and security in the region.
• Liaise with peers and actively participate in meetings at relevant humanitarian fora, including the MSF Intersection/Security/Access meetings, NGO Security Focal Points, INSO, NGO Forums at the regional level.

Other Responsibilities

• Lead Security Advisory in the Critical Management Team in the absence of the Access and Security Unit Lead.

Qualifications

Education

• A Bachelor’s degree in Management, Political Sciences, Safety or an equivalent qualification from a recognized institution.
• Technical degree or certification in a related field with significant applicable experience.
• Fluency in spoken and written English and Arabic is required. Portuguese/Italian/Spanish is a plus.

Experience

• At least seven (7) years of non-profit NGO work experience within international humanitarian assistance programs with demonstrated capabilities in planning, organizing, and executing humanitarian operations safely in the Field.
• Experience working with the UNDSS, INSO, INGO forum and similar institutions is an added advantage.
• Country Director/Project Coordinator experience is an added advantage.
• Strong experience as a trainer; ability to develop, implement, facilitate, and impart learning.
• Proven experience in analysis and report writing on access, security, and safety issues.

Competencies

​Technical Competencies

• Ability to provide clear, dynamic briefings and analysis of given and unfolding security and political situations when they occur.
• Good understanding of regional and local context, dynamics, and access limitations.
• Ability to provide team building, coaching, and development for staff as well as encourage cross-functional collaboration and cooperation.
• Excellent relationship-building, interpersonal skills, and the ability to effectively represent MSF at forums and with external stakeholders.
• Good oral and written communication skills, with the ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.
• Proven ability to design and lead training engagements with staff and partners to enhance skills and adapt to changing program demands.

​Behavioral/General Competencies

• Commitment to MSF’s Principles
• Cross-cultural Awareness
• Strategic Vision
• Results and Quality Orientation
• Service Orientation
• Planning and Organizing 
• Initiative and Innovation 
• Teamwork and Cooperation 
• People Management and Development 
• Networking and Building Relationships
• Security awareness and Management

What We Offer

• A 1-year renewable full-time employment contract through MSF East Africa Section Office in Nairobi, Kenya.  
• An annual salary of EUR 28,437 at HQ Level 4A based on a full-time appointment.
• Global benefit package; includes school fee benefit/support for dependents and other allowances ranging between EUR 620 to 1,159/month based on individual & administrative status.
• Other benefits include; 25 days of annual leave, Employer Pension contribution, Medical Insurance cover (staff and family), Relocation support for non-Kenyan residents etc based on MSF EA terms/conditions.

Application process

• Applicants are required to upload a Letter of Motivation + Curriculum Vitae (in English) in PDF format as one combined document.    
• The closing date for applications is on 15th October 2023 

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CONTEXT OF POST

MSF OCBA is continuously adapting processes and tools to improve efficiency and quality of data. We have selected solutions for medical data available to the teams, both in the field and in the headquarters, to support decision-making and improve the quality of the field operations.

To this end, Health Management Information System (HMIS), adapted from the District Health Information Software (DHIS2), was developed, and deployed in 2015. Since then, the system has evolved enormously and with it, its uptake and use. Throughout this time the eHealth team has developed numerous courses and training materials that have grown as new components have been added to the system. Regular changes in software versions, expansion of the system into new areas and interoperability with other tools, as well as high staff turnover, pose numerous challenges for the course materials to keep pace with this ever-changing environment.

The current position has been created with the objective of providing users with the opportunity to take full advantage of HMIS and other data management tools, through updating existing training materials as well as organising and making relevant information readily available.

PLACEMENT WITHIN THE ORGANISATIONAL CHART

The eHealth Medical Officer-Training and Knowledge management will work within the Medical Department, and s/he will be hierarchically accountable to the eHealth Epidemiology Advisor. She/he will also work closely with:

• The eHealth team at both Medical Department and Apps4Ops Unit for the optimisation of existing courses as well as the development of joint platforms for the dissemination of eHealth related information.
• The P&IT Learning Referent, Medical Department Learning and Development Referent and Knowledge Management PM for the optimization and deployment of training material related to eHealth Information Systems including data analysis, monitoring, global reporting, and data use.
• Focal Points in the missions and projects, and other staff in operations and the medical department to assess HMIS and data management training needs, and eventually, support the process of data collection for reporting and analysis.

RESPONSIBILITIES AND MAIN TASKS

Training:

• Assess the training needs related to Health Information Systems in collaboration with the eHealth Medical Officers, and following the needs identified by Operations and Medical Departments.
• Assist in the definition of the Field support Plan by ensuring that is relevant and aligned with the Team goals and strategies.
• Participates in the optimization, implementation, and evaluation of the different systems’ trainings.
• Update the current HMIS trainings in TEMBO and optimize their dissemination and uptake.
• Help define and kick off other small adoption strategies.

Knowledge Management:

• Assist in outlining the Support Knowledge Management (KM) Plan by ensuring that is relevant and aligned with the Team goals and strategies as well as with the KM approach currently being defined in the medical department.
• Identify and document existing knowledge from various sources, such SharePoint, Teams, emails, or Medical Field Kit.
• Structure and categorize this knowledge in a way that makes it easily accessible and understandable for users at field and HQ levels.
• Propose utilization of appropriate tools and systems to store knowledge in a secure and searchable manner.

Provision of guidance regarding health information systems

• Support or directly provide methodology and/or help in the adequate use of the data collection systems to monitor / document programs when required.
• Assist the field teams/cell in the monitoring of health programs, support on creation/maintenance of medical and operational dashboards and/or other relevant data visualization and reporting tools.

SELECTION CRITERIA

Education and experience

• University Degree in Social Science, Medicine, Nursing, Public Health, or related field.
• Proven experience in Instructional Design (e.g., e-learning design, multimedia development) or related field.
• Advanced digital competences in Managing data, Information and Digital content, and developing digital content following the EU digital competences framework.
• Knowledge of Microsoft 365 environment and applications is an asset.
• Experience with Health Information Systems or an ability to demonstrate a good understanding/respect for data systems/reporting.
• Knowledge of DHIS2 software is an asset.
• Field experience in NGO Health sector, preferably with MSF.
• Experience in the facilitation of trainings. Experience in training of trainers desirable.
• Languages: Fluent English and French necessary. Spanish desirable. Arabic or Portuguese advantageous.

Competencies

• Commitment to MSF’s Principles.
• Cross-cultural Awareness.
• Behavioural Flexibility.
• Stress Management.
• Analytical Thinking.
• Results and Quality Orientation.
• Service Orientation.
• Planning and organising.
• Teamwork and Cooperation.

CONDITIONS

• Post based in any MSF OCBA Hub.
• Full-time job.
• Limited position for 5 months.
• Annual gross salary: HQ-3A (divided in 5 monthly payments) plus secondary benefits based on MSF OCBA Reward Policy.
• Starting date: ASAP.
• Duration: 5 months.

To apply, please submit your CV and cover letter.

Closing date: October 1st, 2023, 23:59 CET (Central European Time).

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POSITION BACKGROUND

• MSF entities face a complex and fast evolving set of tax-related risks. The most complex of these risks are shared across MSF entities. This is primarily because MSF entities operate in comparable contexts, or even the same countries. It is also because substantial and diverse economic and financial flows exist between MSF entities. Examples of shared taxation risks include VAT-related risks in Europe, tax liability on the remuneration of international mobile staff in each country or issues with import duties.
• By the same token, the legal and taxation environments in which MSF entities operate differ. A solution that can be found for one entity may not be equally suitable for another.
• A legal resource is required to provide strategic legal advice and guidance, share relevant expert knowledge, assess risks and support the implementation of mitigation measures related to tax issues faced by the MSF entities within MSF Movement).

PLACE IN THE ORGANISATION

The tax legal advisor is part of the Intersectional legal Department (ILD).

He/she reports to the Unit 4 Manager of the ILD providing support on the “Administrative and legal framework of missions” (which is extended to HQ/international entities and initiatives) and to the International Finance Coordinator on behalf of the FinDir platform (the representative body of the finance directors of all MSF entities).

He/she will also connect with:

•  other groups in the finance community (such as the Tax Working Group) or with other relevant platforms or interlocutors (such as supply, etc).
•  ILD Unit 4 legal advisors in charge of providing support to MSF missions (offices in countries where MSF implements medical programs) (including on tax related issues)

OBJECTIVES OF THE POSITION

The purpose of the position of tax legal advisor is to support the movement to mitigate tax risks and support the implementation of necessary measures to that extent.

• This specifically includes:
•  Coordinate tax risk identification and assessment as well as the implementation of mitigation measures with specific entities within the MSF movement;
•  Liaise between the FinDir platform and MSF entities to ensure proper implementation of the agreed tax strategy and recommendations;
•  Provide technical legal support and counsel on selected tax matters within MSF entities and/or ILD.

MAIN RESPONSIBILITIES

Provide legal tax expertise and guidance

•  Provide technical support and guidance related to tax matters whenever required, mainly on VAT, transfer pricing, payroll taxes for international mobile staff and custom duties and taxes
•  Define solution-oriented strategies to mitigate tax risks for MSF entities
•  Assess and analyze tax risks applicable to legal/administrative frameworks in the countries for which such analysis is requested
•  Support the implementation of identified solutions to reduce the risks
•  Develop processes to mitigate the risks and notably to ensure that emerging tax risks that may impact more than one MSF entity can be detected in a timely manner, primarily by surveying MSF entities but also through networking
•  Regularly assess progress and report to stakeholders on the specific issues as needed
•  Liaise and collaborate with the FinDir platform to support its members with the definition of intersectional and international tax strategies by communicating on risks and options to them
•  Operationalize/translate tax legal recommendations into processes that are appropriate for MSF entities
• Coordinate knowledge management
•  Train MSF teams and build capacity on relevant tax issues
•  Ensure that clear documentation of risks and recommendations is produced in line with ILD processes and is continuously accessible
•  Organize regular webinars to raise awareness of the risks and potential solutions
•  Ensure that focal points in the relevant MSF entities are aware of developments and recommendations at all times
• Manage external counsels
•  Identify and coordinate a portfolio of tax dedicated external counsels and service providers, ensuring optimal arrangements that provide best value for money for MSF
•  Support the definition of needs for external services
•  Manage performance of external advisors
•  Liaise between MSF teams and external advisors and make sure that the advice provided by them are well understood by MSF teams and can be implemented by MSF entities

Job requirements

•  Master’s degree (or equivalence) in tax law
•  Relevant experience (more than 5 years) in similar positions in a multi-national environment, including in a tax advisory firm
•  Experience with EU tax law; exposure to Swiss tax law is an asset
•  MSF or humanitarian experience is an asset
•  Strong communication skills. Proven capacity to explain complex legal information in simple terms to different stakeholder groups (Legal, Finance, Management, field or HQ)
•  Ability to work in a team
•  Capacity for autonomy
•  Ability to set priorities and strong organizational skills,
•  Excellent command of English (written and spoken) required, good command of French is an asset.

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OBJECTIVES OF THE POSITION

The purpose of the position is to assist in the creation of, management of, and sustainability of a global investigators pool for safeguarding investigations, to be available to address safeguarding allegations.

MAIN RESPONSIBILITIES

The MIP will have the following responsibilities:

•  Coordination of, and collaboratively leading all aspects of the creation of global investigator’s pool for safeguarding incidents – including but not limited to – developing the job profile, coordinating selection panels, scheduling interviews, participating in interviews as requested, and informing candidates of results.
•  Ensuring that the investigators pool has sufficient available investigators from diverse backgrounds and origins to meet the needs of the organization, while ensuring an appropriate mix of internal and external candidates.
•  Management and maintenance of the safeguarding investigators pool, including support to the creation of a learning scheme/training for the investigators in collaboration with the ISC, the IPOB, and the ANEB, as appropriate, and other relevant stakeholders, as well as the creation of, and fostering of, a community of good practice and continuous learning for the pool of investigators.
•  Keeping updated with developments/standards in safeguarding, and safeguarding investigations.
•  Creation and management of the database infrastructure for the investigator’s pool, including working with the data protection team to ensure relevant standards of data protection are met.
•  Design a management framework to deal with multiple/competing requests for investigators, and ensure appropriate, agreed upon prioritization criteria for the use of investigators is in place, working with behavioural units and any other relevant stakeholders.
•  Receiving requests for investigators and matching the correct profile to the request with the support and input of the requesting office (and in line with the pool design and agreed-upon prioritization criteria) and supporting the requesting office as requested and required.
•  Organization/Coordination of after-action reviews/lessons learned exercises as requested.
•  Data collection, management and analysis of data, report writing for analysis of aggregate data, and usage of the investigators-ensuring strict adherence to data protection standards and confidentiality.
•  Monitoring and reporting on, and revision (where/if necessary) of key performance indicators, working with the IPOB, ISC, and the ANEB.
•  Budget management as assigned by the ISC.
•  Supporting the IPOB and the ISC, as requested and directed.

Job requirements

•  From 2 to 4 years of experience as a safeguarding expert with a robust understanding of humanitarian landscapes and operations (especially MSF operations).
•  Knowledge of and experience with safeguarding investigations (including an understanding of training required/standards for investigators and investigations in safeguarding), as well as current legal frameworks, policy, and best practices within humanitarian contexts/safeguarding.
•  University degree/diploma in a relevant field.
•  Experience in talent management
•  Strong understanding of database/pool/roster management and able to engage, retain, and motivate investigators and create a diverse investigator’s pool.
•  Collaborative approach and ability to connect / establish rapport with a wide range of stakeholders.
•  Self-starter with initiative and vision, with a drive to foster diversity and innovative approaches.
•  Diplomatic attitude
•  Able to manage multiple priorities, different stakeholders, and work under time pressure.
•  Ability to maintain confidentiality and manage communications concerning confidential and sensitive information.
•  Fluent English and French and knowledge of another language (Spanish, Arabic, and other languages) a plus.

Specific Requirements:

• Sexual Exploitation Abuse and Harassment (SEAH) investigations certification or training, an asset.