Manager Grade MNT 13 – ICT Directorate at Multimedia University of Kenya

Duties and Responsibilities

Work at this level will be carried out under the close supervision and guidance of a senior officer. Specifically duties and responsibilities at this level will entail:

• Coordinate implementation policies and procedures and strategy to align to the University’s corporate strategy.
• Coordinate preparation of ICT budget, procurement plans, performance targets and work plans.
• Ensure implementation of University’s strategic plan.
• Coordinate data Security and access controls through backup and disaster recovery systems are maintained to ensure quick recovery in case of a disaster.
• Coordinate drawing scheduling preventive maintenance of ICT infrastructure to ensure high availability.
• Coordinate feasibility studies for areas to be computerized for implementation purposes.
• Ensure safe custody of computer catalogues, manuals and licensed software for safety and security purposes.
• Coordinate work and changes to the ICT infrastructure components are undertaken.
• Coordinate administration and maintenance of LAN & WAN to facilitate communication research, teaching and administration activities within the University and externally.
• Coordinate Security of University’s data for appropriate access data and recovery procedures.
• Ensure compliance with database vendor license agreement to meet the requirements.
• Ensure user access is controlled to ensure security to the systems and databases of the University.
• Manage and develop staff by preparing training materials, operating and user manuals and train staff in assigned systems.
• Evaluate systems and ensure adherence to established performance standards.
• Liaise with user Faculties and departments to ensure effective maintenance of hardware for communication technology equipment and to facilitate staff student research projects in ICT.
• Review and evaluate feasibility studies and detailed specifications before implementation.
• Maintain primary and disaster recovery data centres to ensure impacts are minimized and recovery to normalcy is fast.
• Prepare progress reports on the operations of ICT systems for decision making.
• Perform system audits to ensure compliance with all ICT related statutory and regulatory requirements.

Requirements for Appointment

For Appointment to this grade a candidate must have:

• Master’s Degree in ICT.
• Served in the grade of Assistant Manager ICT for a minimum period of three (3) years.
• Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Administrator (CCNA) or any other equivalent qualification from a recognized institution.
• Demonstrated merit and ability as reflected in work performance and results.