Manager Monitoring and Inspectorate at Water Services Regulatory Board

Job Purpose:

An officer at this level will work under the guidance and supervision of a Director Monitoring and Inspectorate.

Reporting Relationship:

This role reports to Director Monitoring and Inspectorate.

Supervises:

Senior Monitoring and Inspectorate Officer and Monitoring and Inspectorate Officer.

Job Specification:
Duties and responsibilities at this level will entail:

• Ensure surveillance of the sector through inspections including compliance with standards for design, asset development & Management, Water quality, Operation & Maintenance, governance, Non-Revenue Water, and human resource;
• Evaluate and review the capital works plan of the WSPs and Water Works Development Agencies (WWDAs);
• Ensure proper handover of assets for water and sanitation services provision;
• Monitor compliance and enforcement of minimum service level commitments;
• Monitor and regulate licensees and enforce licence conditions;
• Inspect water works and water services to ensure that such works and services meet the prescribed standards;
• Monitor progress in the implementation of the Water Strategy and make appropriate recommendations;
• Ensure independent review or analysis of water and waste water quality reports are undertaken;
• Undertake verification and analysis of water and waste water data and information and prepare consolidated national or regional reports on the same
• Liaise with advocacy team on dissemination of water and waste water regulations, rules, and standards to targeted users.
• Monitor and analyse the performance of Water Utilities, and propose appropriate action.
• Contribute to the development of the data collection tool used by the Water Service Providers and WWDAs
• Support capacity building of the Counties to undertake monitoring activities
• Oversee the activities of the part-time inspectors
• Play a senior leadership role in bringing the WASREB internal community along to support the outputs delivered by developing effective and strategic relationships
• Promote stakeholder/public participation in the provision of water services.
• Play a senior leadership role in bringing external stakeholders along with the WASREB through open, professional, and proactive engagement and with enforcement partners in relation to specific cases.
• Build a highly effective team, by leading, managing and motivating staff and by directing and coaching them where appropriate, so that they achieve excellence in delivery.
• Take responsibility for the reports emerging from the Department
• Coordinate the Department’s budgeting and Cost containment within the budget.
• Manage the skills development for staff to ensure that training needs are properly identified and appropriate training is arranged
• Manage and conduct performance management reviews for the Department.
• Work closely with departmental heads to develop goals and initiatives.
• Ensure quality control of work
• Liaise with stakeholders on operational and financial sustainability of water utilities
• Responsible for physical assets assigned by the Board.
• Plans the work of subordinates.
• Assigns work to subordinates.
• Monitors subordinates work performance
• Appraises/evaluates subordinates’ performance.

Person Specification

For appointment to this grade, a candidate must have:

• Master’s Degree in Engineering, Science, Business Administration, or a relevant field from a recognized institution
• Bachelor’s degree in either Engineering, Science, Economics, or any other relevant field from a recognized institution
• Membership of a professional body and in good standing;
• Management course lasting not less four (4) weeks;
• At least Ten (10) years’ work experience;
• At least Three (3) Years’ experience in Management;
• Meet the requirements of Chapter Six (6) of the Constitution.

Key Competencies and Skills

• Communicating with impact;
• Managing and supervising people;
• Applying technical expertise;
• Planning and organizing;
• Managing performance;
• Budgeting;
• Customer and stakeholder orientation;
• Analysing and innovating;
• Managing projects;
• Coaching and mentoring;
• Relating and networking; and
•  Proficiency in IT.