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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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Coordinate divisional performance management, through alignment of targets, cascading of targets, monitoring and reporting divisional performance and improvement plans as TI&D’s liaison with Performance Management Division.
Develop TI&D’s Operations budget, Annual procurement plan (APP) and align the Annual Training Plan as per staff gaps.
Consolidating of the divisional budget in liaison with Chief Managers, Deputy Commissioner and other departments.
Service delivery planning and monitoring of Divisional SLAs to on time responsiveness in reporting and submissions of quality responses to stakeholders.
Coordinate the compilation and dissemination of Divisional reports and board papers.
Facilitate implementation of the work plans for the following corporate initiatives in the Division and provide timely responses: Audit, Integrity, QMS and Risk Management.
Receiving, analyzing and consulting with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
Create synergy across the sections in the division to facilitate efficient divisional service delivery.
Perform the division’s demand planning and management from a human resource perspective in liaison with sectional heads (Chief Managers) and the Deputy commissioner.
Coordinate the division’s staff-related activities and programmes.
Optimize executive time of the Deputy Commissioner and foster a strategic focus.
Operational Responsibilities / Tasks
Day-to-day operations, supervision, management of performance and development of staff in the TI&D DC’s Operations office.
Financial Management for the Deputy Commissioner’s Office
Raising Purchase Requests and following up on Procurements for the Division
Monitor the division’s compliance with agreed SLAs
Maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
Job Dimensions:
Financial Responsibility
Responsible for budgeting and overseeing prudent utilization of the TI&D Division’s operations budget.
Responsibility for Physical Assets
Responsible for TI&D Operations office equipment, divisional boardroom & fixtures, Office computers, laptops, projectors and related equipment.
Decision Making / Job Influence
Receive, analyze and consults with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
Liaison with Commissioner CSSD’s Operations office, Legal Services & Board Coordination and related departments on Meetings agenda, strategic reports and papers for presentation to the Board and Team One.
Receive, Analyze and consult with KRA leadership, internal and external stakeholders in responding to inquiries, requests, schedules and notifications.
Investigate and intervene on service delivery gaps, complaints and institute measures to resolve/ close gaps on identified issues within the TI&D division.
Assigns work to subordinates
Monitors subordinates work performance
Appraises/evaluates subordinate’s performance
Working Conditions
Work performed in both office and remote settings.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
Bachelor’s degree in Business, Information Technology or any other related field from a recognized institution.
Professional Qualifications / Membership to professional bodies
Professional qualification(s) in Management, Project Management, Information Technology any other related field
Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
After registration go to https://erecruitment.kra.go.ke/login
Key in your username and password then click on ‘Log in’ to access your account.
After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
Click on ‘My Profile’ to create and update your profile.
Follow the instructions to complete your profile.
The process will end by clicking the tab “Overview and Release”.
Ensure you click the check box on the page to complete the profile.
Application process:
To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
Click on the Job posting to display the details of the position.
To apply for the position, click ‘Apply’ button at the top of the page.
Follow the instructions to complete and submit your application.
Kindly note that all mandatory fields must be completed.
To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
All applications from interested and qualified candidates must be submitted online via the process below.
ONLY shortlisted candidates will be contacted.
KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process
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