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The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
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Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
- Preparation, compilation, analysis and review of divisional strategies (Divisional PC, Corporate plan, Board PC, CG’s PC, ICT Strategy) and strategic reports (Team one reporting, Board Responses and other special Reports)
- Coordinate preparation of divisional Performance Contracts, alignment, approval, signing and uploading to iSupport within set timelines.
- Prepare the divisional appraisal (monthly, quarterly and annual) together with the evidence file within the set timelines.
- Facilitate implementation of the work plans for the following corporate initiatives in the department: Audit, Integrity, QMS and Risk Management.
- Develop and maintain Departmental executive performance dashboard
- Follow up/ ensure provision of written responses to all audit/ QMS issues by all audited Sections within set timeline after issues are communicated by IAD following audits.
- Coordinate annual satisfaction survey and monitor implementation of recommendations from past TA&D satisfaction survey
- Initiate and monitor implementation process of annual review of procedure manuals/ processes for all Sections
Operational Responsibilities / Tasks
- Assist in the preparation of the TI&D Deputy Commissioner’s meeting agendas, taking minutes, circulating minutes and follow-up on matters arising/ agreed at meetings
- Monitoring and reporting on the Divisional work plan
- Monitor the divisions compliance with agreed SLAs
- Monitor utilization of allocated budget and implement the Corporate Support Services operations annual procurement plan
- Maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
- Implement measures put in place in monitoring and evaluation of turnaround time of the cross cutting initiatives
- Day-to-day operations as may be assigned by Manager – Operations
Job Dimensions:
Financial Responsibility
- Responsible for the development, management and monitoring of the TI&D’s Operations office budget and Annual procurement plan.
Responsibility for Physical Assets
- Responsible for the TI&D Operations office equipment, departmental boardroom & fixtures, Office computers, laptops, projectors and related equipment.
Decision Making / Job Influence
Working Conditions
- Work performed in both office and remote settings.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in business, ICT or related field from a recognized institution.
Professional Qualifications / Membership to professional bodies
- Professional qualification(s) in Management, Finance, Human Resources, ICT, or any other related field
Previous relevant work experience required.
- A minimum of three (3) years’ working experience in corporate management operations in a large public or private organization
Functional Skills, Behavioral Competencies/Attributes:
- Ability to pay attention to details and work under minimum supervision for long hours within constraints
- Resilient, focused, results oriented and a team player
- Strong interpersonal, written and oral communication skills
- Good prioritization skills and flexible enough to adapt plans
- Awareness of the organization’s goals and objectives
- Performance Driven in handling demanding tasks
- Decision making skills
- Be honest and of high integrity.
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Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
- Coordinate divisional performance management, through alignment of targets, cascading of targets, monitoring and reporting divisional performance and improvement plans as TI&D’s liaison with Performance Management Division.
- Develop TI&D’s Operations budget, Annual procurement plan (APP) and align the Annual Training Plan as per staff gaps.
- Consolidating of the divisional budget in liaison with Chief Managers, Deputy Commissioner and other departments.
- Service delivery planning and monitoring of Divisional SLAs to on time responsiveness in reporting and submissions of quality responses to stakeholders.
- Coordinate the compilation and dissemination of Divisional reports and board papers.
- Facilitate implementation of the work plans for the following corporate initiatives in the Division and provide timely responses: Audit, Integrity, QMS and Risk Management.
- Receiving, analyzing and consulting with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
- Create synergy across the sections in the division to facilitate efficient divisional service delivery.
- Perform the division’s demand planning and management from a human resource perspective in liaison with sectional heads (Chief Managers) and the Deputy commissioner.
- Coordinate the division’s staff-related activities and programmes.
- Optimize executive time of the Deputy Commissioner and foster a strategic focus.
Operational Responsibilities / Tasks
- Day-to-day operations, supervision, management of performance and development of staff in the TI&D DC’s Operations office.
- Financial Management for the Deputy Commissioner’s Office
- Raising Purchase Requests and following up on Procurements for the Division
- Monitor the division’s compliance with agreed SLAs
- Maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules
Job Dimensions:
Financial Responsibility
- Responsible for budgeting and overseeing prudent utilization of the TI&D Division’s operations budget.
Responsibility for Physical Assets
- Responsible for TI&D Operations office equipment, divisional boardroom & fixtures, Office computers, laptops, projectors and related equipment.
Decision Making / Job Influence
- Receive, analyze and consults with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
- Liaison with Commissioner CSSD’s Operations office, Legal Services & Board Coordination and related departments on Meetings agenda, strategic reports and papers for presentation to the Board and Team One.
- Receive, Analyze and consult with KRA leadership, internal and external stakeholders in responding to inquiries, requests, schedules and notifications.
- Investigate and intervene on service delivery gaps, complaints and institute measures to resolve/ close gaps on identified issues within the TI&D division.
- Assigns work to subordinates
- Monitors subordinates work performance
- Appraises/evaluates subordinate’s performance
Working Conditions
- Work performed in both office and remote settings.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
- Bachelor’s degree in Business, Information Technology or any other related field from a recognized institution.
Professional Qualifications / Membership to professional bodies
- Professional qualification(s) in Management, Project Management, Information Technology any other related field
Previous relevant work experience required.
- A minimum of 5 years relevant working experience.
Functional Skills, Behavioral Competencies/Attributes:
- Attention to details
- Analytical skills with ability to identify inconsistencies in reporting.
- Problem-solving and decision making skills
- Excellent people management and negotiation skills
- Technological and Innovation ability
- Strategic awareness and ability
- Ability to identify and deal with operational risk
- Excellent oral and written communication skills
- Results driven and analytical thinking
Method of Application
Registration:
- Go to https://erecruitment.kra.go.ke/login and then click on the ‘Register’ button to start the application process.
- After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
- After registration go to https://erecruitment.kra.go.ke/login
- Key in your username and password then click on ‘Log in’ to access your account.
- After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
- On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
- Click on ‘My Profile’ to create and update your profile.
- Follow the instructions to complete your profile.
- The process will end by clicking the tab “Overview and Release”.
- Ensure you click the check box on the page to complete the profile.
Application process:
- To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
- Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
- Click on the Job posting to display the details of the position.
- To apply for the position, click ‘Apply’ button at the top of the page.
- Follow the instructions to complete and submit your application.
- Kindly note that all mandatory fields must be completed.
- To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke
If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke
- All applications from interested and qualified candidates must be submitted online via the process below.
- ONLY shortlisted candidates will be contacted.
- KRA is an equal opportunity employer committed to gender and disability mainstreaming. Persons with Disability are encouraged to apply.
- KRA does not charge for application, processing, interviewing or any other fee in connection with our recruitment process
Interested and qualified? Go to
Kenya Revenue Authority (KRA) on erecruitment.kra.go.ke to apply
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