Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Kenya Airports Authority has expired
View current and similar jobs using the button below
  • Posted: Feb 25, 2025
    Deadline: Mar 10, 2025
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • The Kenya Airports Authority is an autonomous body established in 1991 through an Act of Parliament and is charged with an umbrella responsibility of providing and managing a coordinated system of airports in the country. Prior to its formation, the former erstwhile Aerodromes Department under the Ministry of Transport and Communication handled this respo...
    Read more about this company

     

    Manager, Retail and Concessions

    Job Purpose

    • The job holder will be responsible for managing and maximizing the revenue generated from commercial activities within airports, overseeing retail operations, concessions, and commercial spaces to enhance the overall passenger experience and optimize revenue streams that will ensure the Authority meets its commercial revenue targets.

    Key Duties and Responsibilities

    • Developing and implementing Airports’ commercial retail business plans to achieve set objectives;
    • Researching, developing and implementing an optimal retail and concession plan that achieves revenue and customer objectives;
    • Researching and analyzing airport clientele preferences in retail to ensure that all customer requirements are catered for in the retail plan;
    • Developing and implementing an airside and landside retail mix and ensure a retail portfolio that meets customer needs;
    • Implementing and monitoring revenue performance of concessions;
    • Updating and reviewing the KAA concession order;
    • Researching and benchmarking in all aspects KAA commercial revenue plan with other international airports;
    • Maintaining a retail directory to ensure that all licenses are upto date;
    • Developing and monitoring service level agreements with retailers and concessionaires to ensure service delivery in line with set standards; and
    • Providing leadership to the Marketing and Business Development team working in commercial retail and concessions.

    Key Qualifications and Experience

    • Bachelor’s degree in Business Administration, Marketing, Economics or a related field from a recognized institution of higher learning
    • Master’s degree is desirable
    • Minimum period of eight (8) years relevant work experience, three (3) of which must be in a supervisory position
    • Relevant Diploma & Professional qualification in Marketing and a Member of the Chartered Institute of Marketing (CIM), Marketing Society of Kenya (MSK), Member of the Institute of Customer Experience (ICX) Kenya and Public Relations Society of Kenya (PRSK) or equivalent
    • Professional qualification in marketing
    • Management course lasting not less than four (4) weeks
    • Proficiency in computer applications

    Skills and Competencies

    • Teamwork, good communication, interpersonal, supervisory and analytical skills

    Check how your CV aligns with this job

    Method of Application

    Documents to be submitted by the Applicants

    • Application letter should be accompanied by a detailed Curriculum Vitae (CV), a daytime phone contact, email address, email and telephone contacts of three (3) referees, copies of academic and relevant professional certificates and a copy of the National Identity Card.
    • Kindly note that prospective applicants can only apply for a single position which they consider themselves most suitable. Multiple applications for different positions will not be considered.

    Application Criteria

    The full details of the advertisement can be accessed on KAA Website https://www.kaa.go.ke under Careers Section for detailed job descriptions, requirements for appointment and instructions on how to apply.

    Only shortlisted candidates will be required to submit the following clearance certificates as per the requirements of Chapter Six of the Constitution of Kenya 2010:

    • Police Clearance Certificate from the Directorate of Criminal Investigations
    • Clearance Certificate from Higher Education Loans Board (HELB)
    • Tax Compliance Certificate from Kenya Revenue Authority (KRA)
    • Clearance from the Ethics & Anti-corruption Authority (EACC)
    • Report from an approved Credit Reference Bureau (CRB)

    The clearance certificates should be valid and current. The self-declaration Form from EACC should indicate the respective position that is being applied for. Only shortlisted and successful candidates shall be contacted. Shortlisted candidates shall be required to provide original National Identity Card, Academic and Professional Certificates during the interview.

    Submission of Applications

    Interested and qualified persons are requested to make their applications via electronic mail recruitment@kaa.go.ke or in hard copy quoting the Job Reference on the Email title line or on the envelope to:

    Managing Director / CEO
    Kenya Airports Authority
    KAA Head Office, Airport North Road
    P. O Box 19001-00501, Nairobi Kenya.

    To be considered, your application must be received not later than Monday, 10th March 2025 at 5.00pm East African Time addressed to the contact provided above. KAA is an Equal Opportunity Employer. Women, Persons with Disabilities, Minority & Marginalized Groups are encouraged to apply. Canvasing in any form or failure to attach any of the stipulated documents shall lead to automatic disqualification.

    Interested and qualified? Go to Kenya Airports Authority on www.kaa.go.ke to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Kenya Airports Authority Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail