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First Community Bank is the first fully fledged Sharia’h compliant bank to be approved by the Central Bank of Kenya (CBK) offering banking services on a complete Sharia’h system. The Bank received a formal approval from the Central Bank of Kenya on May 29th 2007, thereby opening the door for Sharia’h compliant banking not only in Kenya but ...
We wish to fill in the above vacancy in our Business Department. Details of the position are as follows:-
Job Summary
The position is responsible for formulating, implementing and monitoring the Bank’s overall Customer Service Delivery strategy with the aim of ensuring that service delivery at all customer contact points is seamless and in line with the Bank’s Standards. The job also incorporates promoting the usage of the alternate banking channels of the Bank and designing and executing the brand communication strategy of the Bank that includes marketing, advertising, promotion and public relations activities with a view of developing and protecting the brand value of
the bank.
Key responsibilities
Requirements
Qualifications:
Academic Qualifications
Professional Qualifications
Experience
Generic Competencies
Ability to write complex letters, comprehensive reports and to perform complex calculations.
Skills and Attributes
If you are up to the challenge, possess the necessary qualification and experience, please send you CV only quoting the job title on the email subject to hr@fcb.co.ke before 20th September 2021.
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