MEL Technology Manager, Gavi REACH at International Rescue Committee

Job Description

• Reporting to the MERL Lead, the MEL Technology Manager will be responsible for supporting the use of M&E technology to improve data management and quality for the GAVI REACH project being implemented in the Horn of Africa. The position will lead in overall database management, developing and deploying electronic data collection tools in ODK, Kobo collect and specifically CommCare, data analysis and creation of visual dashboard in Power BI, project system troubleshooting, training of users, improving electronic data flows, data quality, data analysis, project dashboards and other information products. The position will ensure that the Project Databases are integrated and interoperable with existing project partner databases and in line with GAVI data quality guidelines. The Position will take an active role in adaptive management through active participation in stakeholder engagements, learning and work planning meetings. 

 
Key responsibilities
 
Deployment of technologies for data collection 

•  Lead the development and ongoing adaptations of the forms in CommCare and dashboards Power BI 
•  Design and implement project plans for countries/programs transitioning to new data collection tools 
•  Configuration of non-standard project/program indicators in data collection tools 
•  Ensure data validation is well embedded in the structure of data collection tools 
•  Collaborating with program, IT and supply chain teams to plan purchase of devices needed for data management
•  System training and ongoing end-user support for IRC staff and partners 
•  Overall project database management ensuring system integrity and accuracy of data, as well as conduct routine data quality checks.
•  Ensure REACH data is systematically presented in the countries PID in the target countries

 
Supporting data management, analysis and visualization 

•  Working from standard XLSX and PBIX templates, setting up indicator database and dashboard for visualizing M&E data. 
•  In close collaboration with MEAL Coordinator, undertake Data analysis, Data Quality Assurance and Data reviews and use to inform the Project Programming 
•  Providing training to country Gavi REACH staff (Technical and M&E staff) on indicator databases and dashboards, understanding user needs and ensuring these needs are well understood throughout the team 
•  Undertaking data quality assessments for current databases 
•  Follow up with country MEL staff to ensure monthly data are uploaded in line with the standard operating procedures, check completeness and accuracy, 
•  Support with the development of data visualization for presentations, reports and other products, as needed
•  Gathering user feedback on data tools during and after deployment 
•  Participating in requirements capturing and user acceptance testing (UAT) for new tools 
•  Sharing user feedback with colleagues in IT and other team feedback 

 
Other

•  Participate in Gavi MEL TWG meetings and other MEL related meetings
•  Support preparations for Gavi REACH Performance Review meetings and other meetings
•  Collaborate closely with Measurement Unit to ensure alignment with Measurement Unit’s approach to Technology support in the region
•  Conduct any other duties assigned to support REACH project management

 
Qualification and experience

•  Education: University degree in Information Technology, Database Development, Web Design and Networking, Data Science, Health Information Systems or related studies

Experience:

•  At least, five years of experience in Project Database development, processes and management.
•  Experience in international development or public health preferred
•  Experience in data collection tools using mobile data collection systems such as Commcare, KoBoCollect or any ODK system.
•  Experience in monitoring and evaluation; knowledge of indicator definitions, indicator calculations, visualizing data
•  Experience in capacity-building teams on data collection tools, data management systems and dashboards
•  Technical skills in setting up Databases data quality controls, validation criteria, project staff training and capacity strengthening and system troubleshooting.
•  Proficiency and experience with mobile data collection such as CommCare, ODK, Microsoft Excel, SPSS, STATA or other similar software, Power-Bi and GIS software tools.
•  Self-motivated with good organization, and planning skills, including prioritizing work and multi-tasking.
•  Willingness to travel to various field-level offices (40%).

Skills and Abilities:

•  Excellent interpersonal, time management and communication skills, both verbal and written.
•  Ability to work remotely and independently
•  Ability to work under own initiative with a proactive approach to problem-solving. 
•  Proven skills in making empirical data accessible for different audiences, and in using different channels and media.
•  Self-motivated and result-driven, with ability to effectively build and manage networks and relationships for program promotion and issue-resolution

 
Proficiencies:

•  Active listening and effective communication.
•  Critical thinking and problem-solving.
•  Professionalism and work ethic.
•  Receptive and Resilient.
•  Positive Interpersonal interactions