Member Selection Manager at ALX

JOB SKILLS, MINDSETS & BACKGROUND

• You have worked in a detail oriented environment (e.g. consulting, client facing work etc.) or has worked in talent acquisition at scale for a company or university
• Having product and content marketing experience is a plus
• Customer Obsession: You constantly listen to customers, and continuously test, enhance, and personalize the customer experience.
• Execution Bias: You're not afraid to make decisions and take action, even when you face uncertainty
• Open to new possibilities that scale: You can perform well under an increased or expanding workload or scope.
• Intrinsic Motivation and Drive: You are driven by the enthusiasm and challenge, rather than the external benefits.
• Creativity: You are good at devising new ways to carry out tasks, solve problems, and meet challenges
• Process management: You can use various methods to discover, model, analyze, measure, improve, optimize, and automate processes
• Experience design: You are able to design an experience for our customers after understanding their needs
• You are able to bring structure and organization to complexity
• Communication: You possess good written and verbal skills to communicate effectively with stakeholders

YOU WILL THRIVE IN THIS JOB IF...

• Initiative & Courage: You have an owners’ approach and you are proactive with what needs to be done; you also embrace risks and failure
• Humility & Adaptability: You have a beginners’ mindset and you always seek to learn; you are also flexible and embrace pivoting
• Possibility & Adventure: You are passionate about life, you have a growth mindset and you can thrive on uncertain circumstances and uncharted territory
• Resilience: You tackle difficult situations with a can-do attitude and are relentless in the pursuit of your goals
• Emergent Leadership: You are aware, and can manage, your emotions and those of others very well, you also have an empathetic, collaborative approach to leadership and you love working with others

We would also like to remind you that this is a remote job

Responsibilities

The mission of the Member Selection Manager job is to create a world-class membership application customer journey / talent selection process that scales to hundreds of thousands of applications. 
The goals of the Member Selection Manager job are to develop a clear vision for the membership application selection customer journey, To quickly implement an MVP version of the customer journey & iterate based on client feedback and to run and manage the operations of the talent selection process

The main activities of this role will be to 

• To build the member application customer journey
• To work with developers and designers  to implement journey and updates
• To manage 3rd party providers for any tech used
• To manage cross-functional team focused on member selection
• To work closely with senior leadership in developing & implementing systems and processes
• To truly own the journey