Middleware Administration and Integration Support Engineer at Equity Bank Kenya

Job Purpose

This is a technical role with emphasis on integration technologies, currently working in Oracle(WebLogic), Redhat(Jboss, Openshift) technologies and APIs. The role provides leadership and subject matter expertise in the design, development and support of technology infrastructure, systems performance management and technology integration functions. Further, the role is in charge of API management which covers middleware Integration with Oracle API gateway.

Job Responsibilities:

• Installation and configuration of middleware solutions.
• Upgrades and Patching: Perform infrastructure upgrades.  Apply routine Oracle patches to resolve issues, maintain supportability, and ensure security.
• Performance Tuning: Perform ongoing performance tuning and system resource optimization. Conduct capacity planning reviews.
• Monitoring and Maintenance: Setup and respond to standardized alerts, perform regular log analysis, monitor and maintain systems to identify any issues.  Maintain overall system health to maximize system uptime, and ensure delivery of service level objectives. 
• Support: Work on customer support tickets and requests. Provide on-call support, assist project, development, security, and operations teams as required. Administer SOA/OSB Fusion Middleware environment and custom services deployed. Also manages the API gateway.
• Trouble Shooting: Work with Development team, Database, System and Network Administrators to resolve application problems. Provide support for restoration of services and perform root cause analysis.
• Documentation: Develop documentation for assigned projects including installation guides, troubleshooting guides, run books etc.
• Best Practices: Keep abreast of the latest developments in the industry and guide project teams to follow industry best practices.

Qualifications

Requirements:

• Bachelors degree in Computer Science, Information Systems or similar discipline.
• Minimum 5 years of overall IT experience with specialization in Middleware, Weblogic, Jboss, OpenShift and Oracle SOA Suite
• A minimum of 3 years of hands on installation, configuration, and administration experience in Oracle Fusion Middleware (WebLogic, OBIEE, SOA, Forms, Reports. ).
• Ability to consistently meet and exceed expectations and incorporate customer service into all aspects of work. 
• Knowledge of enterprise deployment strategies, high availability, and clustering.
• Knowledge of API Gateway Tools
• Deep understanding of the Web application architecture and features.
• Experience with analyzing JVM thread dumps, heap dumps and root cause analysis of crash dumps.
• Working knowledge of Linux operating systems.
• In depth Knowledge of J2EE framework components including JDBC, JMS and JNDI.
• Hands on experience in configuration and troubleshooting in clustered WebLogic and RAC database environment specific to SOA/WebLogic 
• Team Work: Able to enthuse and maintain team interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.
• Communication: Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending on audience and context. Excellent active listening skills.
• Problem Solving: Natural inclination for planning strategy and tactics. Ability to analyze problems and determine root cause, generating alternatives, evaluating and selecting alternatives and implementing solutions.