Mobile Health Activity Manager at Medecins Sans Frontieres (MSF)

Objective of the Position:

Defining, coordinating and monitoring all mobile health (including Palliative and Primary health care) activities to support health programs (Chronic Diseases) according to MSF protocols, standards and procedures in order to ensure quality medical care for patients and their communities and to improve the health condition of the population.

Responsibilities include, but are not limited to:

• Identifying the needs of mobile health support in the target population and participating in the definition, planning, and updating of the appropriate MSF strategy and the mobile health activities and its budget. Performing initial data collection and establishing baseline criteria, analyzing data, mapping potential problems and documenting lessons learned
• Supervising mobile health activities. Monitoring and evaluating the performance of the tools and coordinating the implementation of the mobile health activities in order to provide the most appropriate support to the target population.
• Planning and supervising, in close coordination with the HR department, the associated processes (team composition, recruitment, training/induction, briefing/debriefing, evaluation, detection of potential, motivation, capacity building, internal communication) of the staff under his/her responsibility, in order to ensure having the appropriate team in terms of size, capabilities and skills
• Participating in the definition of annual planning and budget for the project and in the follow-up of the programs/project.
• Provide medical support and coordination to palliative care activities: Ensure an efficient and supportive continuum of palliative care from hospitalbased to home-based care, and that care is provided with ultimate dignity and respect to patient needs and rights based on established palliative care guidelines and standards.
• Provide medical support and coordination, in collaboration with the Minister of Health, to the chronic disease activity: Ensure adherence to chronic disease protocols on enrollment and comprehensive chronic disease care.
• Ensuring continuous networking and search for partners to guarantee the achievement of mobile Health deployment through partnership. Reinforce patient referral, linkages and follow-up mechanisms based on existing resources.
• Work together with the Pharmacy Manager, Lab Manager, M & E Manager, Community Engagement Manager and other Managers in various aspects toward meeting project objectives.
• Ensure the Safety of patients and actively participate in prevention, reporting and management of any abuse or misbehavior towards patients
• External representation of MSF with partners (MoH and other implementing partners) on key thematics centered around mobile health activities.
• Due to the nature of MSF activities; other duties as assigned by the Supervisor/Line Manager like participating in emergency response as needed.

Requirements:

Education

• Diploma/Degree in Medicine.

Knowledge & Experience

• Mandatory: Minimum of at least 2 years working experience in a similar position. Previous experience of at least 2 years with MSF or other NGOs in developing countries. Proficient in the use of MS Office (Excel, Word, PowerPoint, Office 365).

Languages

• Fluency in English and Kiswahili

Competencies

• People Management and development, Commitment to MSF principles, Behavioural Flexibility, Results & Quality Orientation, Teamwork & Cooperation

Deadline for application: 19th Dec 2022