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  • Posted: Oct 22, 2020
    Deadline: Not specified
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    Liquid Telecom is a leading communications solutions provider across 13 countries primarily in Eastern, Central and Southern Africa that serves mobile operators, carriers, enterprise, media and content companies and retail customers with high-speed, reliable connectivity, hosting and co-location and digital services.
    Read more about this company

     

    National Account Manager

    BACKGROUND

    Africa Data Centres (ADC) is Africa’s first network of state-of-the-art, interconnected Data Centre facilities. We bring leading cloud service providers, carriers and enterprises, the additional rack space and colocation services they need to meet the growing demand for cloud-based services in Africa.

    JOB PURPOSE

    The primary objective of the role is to increase and maximize revenue opportunities through establishing, developing and maintaining long-term relationships with strategic customers as well as defining and executing sales strategies that focus on increased sales and profitability.

    Duties and responsibilites include (not limited to):

    • Delivery on Sales strategy (Target)
      • Delivering robust account plans to achieve sales objectives
      • Generating and maintaining opportunity pipeline and credible business forecasts in order to meet and exceed sales targets
      • Presenting ADC services and offerings to assigned or new customers while leading account planning cycles and ensuring that the customers’ needs, and expectations are met
      • Proactively assessing, clarifying and validating customer requirements on an on-going basis
      • Implementing a detailed sales strategy for all accounts
      • Tracking and recording sales activities on all accounts on SFDC
      • Partnering with internal cross-functional teams to understand customer goals and key performance metrics
    • Build and Grow Client Relationships
      • Understanding clients' business and generate new ideas to improve the customers’ business
      • Maintaining or improving account profitability by customizing solutions per customer requirements
      • Overseeing the execution of the complete sales process for all customers
      • Ensuring all after-sale customer queries or issues that come through sales department are properly handled
    • Maintain a Clear Forecast of Opportunities
      • Generating leads and develop a pipeline for segment account set
      • Identifying and establishing relationships in new and existing geography and segments
      • Managing customer relationships with allocated and new clients
      • Delivering presentations and propose consultation-based solutions
      • Keeping abreast on the market changes and having a broad understanding of ICT services

    Minimum Requirements

    Qualifications

    Degree, MBA advantageous

    Job Related Experience Required

    • Minimum 3 years working experience in sales and the ICT industry preferably
    • Experience interacting at strategic CxO level within a blue-chip organization
    • Experience working in an IT, data center or similar technical environment

    Method of Application

    Interested and qualified? Go to Liquid Telecom on www.linkedin.com to apply

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