National Parts Manager at Inchcape Kenya LTD

In this position, you will:

• Drive Business Performance: Ensure Parts’ sales volume, revenue, and gross profit consistently meet or exceed business targets and customer needs.
• Develop Strategic Plans: Create robust sales and distribution strategies, including effective forecasting, pricing surveys, and maintaining high fill rates for essential parts.
• Expand Market Share: Retain existing customers while actively recruiting new farmers, dealers, and B2B customers to outpace competition and grow the Parts business.
• Lead and Inspire: Provide effective leadership to a team of 10–15 direct reports, ensuring they are motivated to achieve sales targets and professional success.
• Manage Inventory End-to-End: Oversee the entire lifecycle of parts, including receiving, warehousing, inventory management, and retail distribution.
• Collaborate with Stakeholders: Maintain strong relationships with the OEM, marketing, and equipment sales teams to design effective campaigns and brand awareness clinics.
• Enhance Customer Experience: Provide high-quality, personalized service and participate in "Customer Days" to create exceptional experiences and long-term loyalty.
• Facilitate Field Operations: Undertake routine travel within Kenya to visit various locations and engage directly with customers and partners.

About You

To be successful in this role, you would need:

• Experience: A minimum of 10 years’ experience in field sales operations, customer marketing, or trade marketing, with a proven track record of driving market share gains.
• Education: A bachelor’s degree (Honors) with a minimum Second-Class Upper Division; an MBA or post-graduate qualification is a desirable advantage.
• Leadership Skills: Demonstrable experience in capability building, skills development, and managing large sales organizations for success.
• Commercial Acumen: A commercially astute mindset with the ability to make decisions that deliver expected results and meet customer needs.
• Interpersonal Excellence: Strong negotiation and communication skills, with the ability to influence others and manage complex interpersonal relationships.
• Integrity: A commitment to high ethical practices, openness, and good corporate governance.
• Driven Mindset: A result-oriented approach with the creativity to develop new ideas for selling and problem-solving skills to course-correct when necessary.