Network Administrator at Amref International University (AMIU)

Main Purpose of the job:

The Network Administrator is responsible for designing, implementing, maintaining, and supporting the university's network infrastructure to ensure reliable and secure connectivity across all campus locations.

Key Duties & Responsibilities:

Network Infrastructure Management

• Design, configure, and maintain the university's LAN, WAN, and wireless networks.
• Manage and optimize Cisco Meraki network equipment including switches, access points, and security appliances.
• Monitor network performance and implement upgrades and expansions as needed.

Network Security and Compliance

• Implement and maintain network security measures including firewalls, VLANs, and access controls.
• Monitor network traffic for security threats and unauthorized access.
• Collaborate with the cybersecurity team to ensure compliance with security policies.

Technical Support and Troubleshooting

• Provide technical support for network-related issues to staff and students.
• Diagnose and resolve network problems promptly to minimize downtime.
• Coordinate with vendors and service providers for network services and support.

Documentation and Reporting

• Maintain accurate network documentation including diagrams, configurations, and procedures.
• Generate regular reports on network performance, capacity, and incidents.
• Document all network changes and maintain change management records.

Team Leadership and Strategic Planning

• Supervise and mentor Network Support Specialists and related technical staff.
• Participate in ICT strategic planning and budgeting processes.
• Stay current with emerging networking technologies and recommend improvements.

Qualifications

Education:

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field from a recognized institution.

Certifications:

• Cisco CCNA, Meraki Certification (CMNA or CMNO) - MANDATORY
• Additional certifications such as CCNP, or CompTIA Network+ are an advantage.

Experience:

• Minimum 3-5 years of experience in network administration.
• Proven experience with Cisco Meraki cloud-managed networking solutions.
• Experience managing large-scale enterprise networks.
• Hands-on experience with network monitoring and troubleshooting tools.

Technical Skills:

• Expert knowledge of Cisco Meraki dashboard and cloud-managed networking.
• Strong understanding of TCP/IP, routing protocols, switching, and VLANs.
• Proficiency in network security principles and implementation.
• Experience with wireless network design and deployment.
• Knowledge of network monitoring tools and network management systems.

Skills & Competencies:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Leadership and team management abilities.
• Self-motivated with strong organizational skills.