Officer, Business Process Automation at Standard Bank Group

Job Description

• To identify, analyse, redesign, and automate business processes across Operations and Business units, leveraging data‑driven insights and digital tools to improve efficiency, reduce operational risk, and enhance client experience.

Type of Qualification:

• First Degree

Field of Study: 

• IT, Engineering, Actuarial Science, Data Science, Mathematics, Statistics or related field

Preferred Certifications / Added Advantage

• Microsoft Power Platform certifications
• Lean Six Sigma Yellow/Green Belt
• Data analytics certifications
• Project Management (Agile or PMP fundamentals)

Experience Required

• 2-3 years
• Demonstrated experience in process engineering, automation or data analysis.
• Experience with digital transformation or workflow automation.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Analytical & critical thinking
• Interacting with People
• Team Working

Technical Competencies:

• Continuous Process Improvement
• Data analysis & visualisation (Power BI)
• Automation solution development (Power Automate, Power Apps)
• Documentation and business case writing
• Project & change management
• Understanding of operational risk, controls, and compliance
• Process mapping and modelling