Officer, Cards at SBM Bank

JOB SUMMARY

To offer support in card operations unit by monitoring all assigned general ledgers.

Key Responsiibilities - 80%

• Monitoring of branch ATM reconciliations.
• Sending of G4S statements as and when requested
• Timely resolution of any outstanding entries on offsite ATMs
• Assisting branches on outstanding ATM reconciliation entries
• Ensuring all income from KENSWITCH is collected
• Reconciliation of all card center General Ledgers
• Matching of incoming files from the schemes against the switch
• Tracking unclaimed amounts in the settlement accounts.
• Daily reconciliation of credit and prepaid card payments/loads
• Identifying the various cases arising from reconciliation such as settled transactions not debited, double debits, card payments/loads not posted and advising the respective officers for posting
• Compiling financial reports related to card Centre department
• Improve on audit rating by observing controls through regular checks, observing deadlines, reviewing/rectifying error and omissions through continuous Risk assessment. 
• Any other duty as assigned

Compliance -20%

• To ensure compliance with both internal and external compliance requirements.
• To work closely with risk and compliance units to ensure effective controls to mitigate against risks associated with cards

Key Relationships

Direct Reports to this Position;

• N/A

Customers of this Position

• SBM Customers
• SBM Branches
• Contact centre and other internal clients
• Local card issuers and acquirers
• G4s

Knowledge; Skills and Experience required for this Role

• Bachelors’ degree in Commerce; preferable specialization in accounting/finance.
• At least two years continuous work experience in Card Centre. 
• Knowledge & experience of working in Card production life cycle

Competencies required for this Role 

• Good business communication (written and verbal) skills.
• Must have good time management skills 
• Should have good interpersonal skills and be able to interact with all levels of personnel within the Bank. 
• Qualitative & Quantitative analytical skills
• Proficiency in the use of computers - MS office, relevant banking software
• Good judgement and decision-making skills.