Branch Manager at Middle East Bank Kenya Ltd

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

• State briefly the principle purpose of the job, i.e. the reason for the existence of the job within the Organization.
• To develop, manage and implement branch and annual business growth plan for both deposits and lending.
• To manage staff and implement polices related to the bank.
• Develop and implement branch annual business growth plan (deposits & lending)
• Maximize income collection streams to achieve targets set for each income stream.
• Ensure all revenue due to the bank is duly collected with zero income leakage.
• Manage operational costs within budget.
• Budget preparation and monitoring to ensure availability of adequate resources to optimize branch business operations.
• Efficient maintenance and optimum use of bank resources and assets.

KEY RESPONSIBILITIES

• State the end results the job is responsible for achieving, i.e., the end-outputs against which the incumbent’s success in the job could be measured.
• Ensure branch services meet organizations operational and service delivery standards.
• Ensure budgets and revenue collection are made according to the budget estimates.
• Develop and implement branch annual business growth plan (deposits & lending).
• Maximize income collection streams to achieve targets set for each income stream.
• Ensure all revenue due to the bank is duly collected with zero income leakage.
• Manage operational costs within budget.
• Budget preparation and monitoring to ensure availability of adequate resources to optimize branch business operations.
• Efficient maintenance and optimum use of bank resources and assets.

Operational Roles

• Oversee day to day office administration – opening/closing/arming/disarming.
• Joint Custodian of safe and vault

STAFF JOB DESCRIPTION

• Maintain checks and controls for all areas of responsibility to ensure operational standards are in place all the time.
• Ensure efficient quality customer service deliver in all departments within the branch.
• Signing vouchers and authorization of all batches/limits with appropriate approvals.
• Ensure security of bank assets
• Authorization of new accounts and closure of accounts
• Supervision of branch staff
• Submission of returns/statements
• Authorization of expenditure vouchers
• Custody of documentary collection
• Custody of loan documents
• Safe custody of daily vouchers
• Counter signing all letters/communication from the branch both internally 
• EXPERIENCE Over 10 years is banking and business management

SKILLS & KNOWLEDGE

• Bank Management
• Credit
• Budget preparations

STAFF JOB DESCRIPTION

• Customer service
• Public Relationship

PERSONAL ATTRIBUTES

• Integrity
• Good communication skills.
• Good conduct.
• Courteous