Open Positions at Middle East Bank Kenya Ltd

JOB PURPOSE STATEMENT / POSITION OBJECTIVE

• State briefly the principle purpose of the job, i.e. the reason for the existence of the job within the Organization.
• To develop, manage and implement branch and annual business growth plan for both deposits and lending.
• To manage staff and implement polices related to the bank.
• Develop and implement branch annual business growth plan (deposits & lending)
• Maximize income collection streams to achieve targets set for each income stream.
• Ensure all revenue due to the bank is duly collected with zero income leakage.
• Manage operational costs within budget.
• Budget preparation and monitoring to ensure availability of adequate resources to optimize branch business operations.
• Efficient maintenance and optimum use of bank resources and assets.

KEY RESPONSIBILITIES

• State the end results the job is responsible for achieving, i.e., the end-outputs against which the incumbent’s success in the job could be measured.
• Ensure branch services meet organizations operational and service delivery standards.
• Ensure budgets and revenue collection are made according to the budget estimates.
• Develop and implement branch annual business growth plan (deposits & lending).
• Maximize income collection streams to achieve targets set for each income stream.
• Ensure all revenue due to the bank is duly collected with zero income leakage.
• Manage operational costs within budget.
• Budget preparation and monitoring to ensure availability of adequate resources to optimize branch business operations.
• Efficient maintenance and optimum use of bank resources and assets.

Operational Roles

• Oversee day to day office administration – opening/closing/arming/disarming.
• Joint Custodian of safe and vault

STAFF JOB DESCRIPTION

• Maintain checks and controls for all areas of responsibility to ensure operational standards are in place all the time.
• Ensure efficient quality customer service deliver in all departments within the branch.
• Signing vouchers and authorization of all batches/limits with appropriate approvals.
• Ensure security of bank assets
• Authorization of new accounts and closure of accounts
• Supervision of branch staff
• Submission of returns/statements
• Authorization of expenditure vouchers
• Custody of documentary collection
• Custody of loan documents
• Safe custody of daily vouchers
• Counter signing all letters/communication from the branch both internally 
• EXPERIENCE Over 10 years is banking and business management

SKILLS & KNOWLEDGE

• Bank Management
• Credit
• Budget preparations

STAFF JOB DESCRIPTION

• Customer service
• Public Relationship

PERSONAL ATTRIBUTES

• Integrity
• Good communication skills.
• Good conduct.
• Courteous

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JOB PURPOSE STATEMENT / POSITION OBJECTIVE

• State briefly the principle purpose of the job, i.e. the reason for the existence of the job within the Organization.
• Acquire new clients through developing professional relationships based on trust, credibility, and ethical conduct.
• Advise corporate clients on their personal financial needs.
• Recommend suitable in-house 'off the shelf' financial solutions and execute clients' instructions on their banking and financial transactions.
• Perform acceptance background checks and on-boarding of corporate clients in accordance with established policies and procedures.
• Perform ongoing servicing of corporate client accounts and identify any potential opportunities for extending basic banking services.
• Provide account relationship administrative support to new and existing customers.

KEY RESPONSIBILITIES

• State the end results the job is responsible for achieving, i.e. the end-outputs against which the incumbent’s success in the job could be measured.
• On-boarding of clients in accordance with established policies and procedures.
• Business development by increasing earnings for corporate banking, facility uptake as well as utilization of bank products through cross-selling.
• Advising clients on their personal financial needs and objectives by analyzing their financial needs and objectives.
• Manage client relations in terms of growth and retentions.
• Resolve customer complaints quickly and effectively.
• Collect vital data relevant to the Bank’s account opening requirements from new customers.
• Drafting corporate credit proposals and making recommendations to the credit committee.
• Follow up on credit proposals, letter of offer, excess requests, notification of excesses and securities with Credit department.
• Monitor relationships and attend to all queries relating to relationship accounts.
• Contribute to various initiatives and any other tasks as assigned by senior management team.
• Maintain quality corporate asset and liability books by ensuring timely collection on arrears and excesses.
• Actively support deposit mobilization initiatives.
• Any other duties that may be assigned by immediate supervisor from time to time.

EXPERIENCE

• Over 6 years is banking and business management

SKILLS & KNOWLEDGE

• University degree in business related field preferably sales and marketing.
• Bank Management
• Credit
• Budget preparations
• Customer service
• Public Relationship

PERSONAL ATTRIBUTES

• Integrity
• Good communication skills.
• Good conduct & courteous