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  • Posted: Jun 19, 2025
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary g...
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    Officer, Collections

    Job Description

    To perform collections functions focusing on minimizing the forward roll rate of potential non-performing loans and increasing recoveries on the non-performing loans, with the emphasis on customer retention, education, and rehabilitation, through effective and efficient collections skills.To handle customer enquiries and requests across all mediums (i.e., phone, e-mail, Interactive SMSs etc.) accurately and within agreed service times and quality standards.

    Qualifications

    • Type of Qualification: First degree

    Experience Required

    • 1-2 years
    • Experience in debt management, data analysis, communication and negotiation skills.

    Additional Information

    Behavioural Competencies:

    • Establishing Rapport
    • Managing Tasks
    • Producing Output
    • Team Working
    • Upholding Standards

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    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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