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Kopo Kopo was launched in 2012 where we partnered with Safaricom to bring Lipa na M-Pesa Buy Goods service to small and medium businesses throughout Kenya and, today, we serve thousands of businesses from salons to restaurants to office supply stores, to schools. We have since partnered with other aggregator and mobile money partners with the ultimate goal of helping businesses leverage mobile payments. We are grateful for our unusual journey and look forward to helping our merchants in growing and prosper in the years ahead.
The Job
The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology. You will ensure that Kopo Kopo’s information systems are kept up to date, and will engage proactively with our customers on matters regarding our services – resolving customer issues in our systems and communicating that resolution back to that customer.
About You
The starting salary is KES 75,000 during a 3 months probationary period. At the end of this period, if confirmed, your salary will be increased to KES 85,000 with the possibility of quick upward adjustments for star performers. In addition to the increase in salary, you will gain access to more benefits such as excellent medical coverage which includes provisions for optical and dental services. We offer fully paid parental leave. There are numerous opportunities for your learning and development. We also host regular team lunches, and company sponsored social events where you get to interact with your colleagues and have fun.
If this interests you and you are eager to work with us, submit your application by filling out this form: https://docs.google.com/forms/d/e/1FAIpQLScniImq_SIAK8jP5WU-GVuo_jXJneoFCqvyVUeW1wb1Rua-zw/viewform
Submit your response between 6 PM and 10 PM on Thursday, 25th April 2024, not before or after. Do not include a cover letter or anything else that is not specified on the Google form. Applications that do not follow the instructions provided precisely will not be considered.
If you complete the application according to the steps above, expect a series of work simulations as part of our interview process, testing your critical thinking, math skills, written and verbal abilities, and other skills. It will be these tests and simulations that determine who is hired; no particular previous experience or qualifications will matter if you can show us how good you are. We are a company that does not care much about your background, but rather about what you can do – so there is no need to spend much time editing your CV before applying.
Interested and qualified? Go to Kopo Kopo Inc on kopokopo.co.ke to applyBuild your CV for free. Download in different templates.
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