Operations & Finance Executive/Assistant at World Federation for Animals

You’ll also play a key role in keeping our operations running smoothly — managing expenses, travel and accommodation, and supporting our Finance and Admin lead on our day-to-day financial processes and bookkeeping.  If you want to work in a purpose-driven organisation, enjoy working across functions, making systems work better, and seeing the tangible results of your contribution, this is the role for you.

Key responsibilities

Monitoring, Evaluation & Impact Reporting

• Support the collection, organisation and analysis of data to track the WFA’s  progress and performance.
• Maintain and update monitoring frameworks, KPIs, and reporting tools.
• Assist with preparing narrative and data-driven reports for funders, trustees, and members.
• Coordinate internal impact updates and help surface success stories and lessons learned.
• Contribute to the development and management of tools and systems that improve how we measure and communicate our impact.

Finance & Administration

• Process invoices, receipts, and staff/volunteer expense claims.
• Support the preparation and scheduling of payments for travel, accommodation and operational costs.
• Help maintain accurate financial records and assist with bookkeeping using tools such as Xero or QuickBooks
• Liaise with external accountants or finance consultants as needed.

Operational support

• Contribute to improving internal templates, processes and operational systems.
• Coordinate travel and accommodation bookings for team members attending events or meetings.
• Support event logistics and keep internal administrative records updated.
• Maintain well-organised digital filing systems and support record-keeping for compliance and audit readiness.

Required skills & experience

Essential

• Good organisational skills, attention to detail with strong written and verbal communication
• Comfortable using spreadsheets, simple finance tools, and cloud-based systems
• Experience with Salesforce or similar CRM system
• Some experience with organisational and finance admin or charity bookkeeping and / or supporting monitoring, evaluation and impact reporting.
• Confident working with data and KPIs to support reporting and performance tracking
• Ability to coordinate travel and logistics for teams or events
• A flexible, hands-on attitude and willingness to learn
• Comfortable working across teams and functions in a small, dynamic organisation
• Proficient in standard office software (Google Workspace, Excel, Word, etc.)