Operations Intern at Sun King (Formerly Greenlight Planet)

We are looking for a dedicated and passionate Operations Intern who will support the Operations Team by performing a variety of administrative and operational processes to ensure consistent service delivery as per assigned KPIs. This will include but not limited to responsibilities related to Shop Administration and Shop Operations.

What you would be expected to do

Shop Administration 

• Verifying reliever worksheets and requisition documents
• Direct engagement with qualified relievers for onboarding
• Sharing reliever tracking numbers with respective stakeholders for payment processing
• Updating the M-PESA report tracker for validation
• Communicating to landlord and staff for rent due for processing
• Sharing rent payment confirmations to landlords
• Initiate reversals for wrong payments made to the shops till numbers
• Follow up on rent invoices submission for payment processing

Shop Operations

• Updating and maintaining product status information on inventory management system
• Drafting of declaration letters for losses reported by field teams
• Updating the voluntary declaration tracker for all losses reported by the field team
• Updating the reverse logistics tracker for all returns to the warehouse
• Updating the Shop location details tracker
• Drafting and sharing asset declaration forms for hardware assigned to the shops
• Follow up on dispatch of consumables as requested by the shops

You might be a strong candidate if you

• Have a degree qualification from a recognized institution preferably in Supply Chain Management
• Can multi-task and address competing priorities
• Are goal-oriented and organized team player
• Are proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Possess excellent verbal & written communication skills
• Able to work remotely under minimal supervision