Operations Manager PATE at Strathmore University

Basic job summary

 The purpose of this job is to co-ordinate all the operations of the Pate Restaurant to deliver high quality of Food and Beverage (F&B) services and manage all F&B operations to the highest standards.

Duties & Responsibilities:

• Coordinate with Restaurant, Kitchen, Stores and Laundry Managers to ensure smooth flow of PATE Restaurant operations and efficient delivery of products and services.
• Receive requests from clients to cater for special functions/events and ensure prompt and efficient delivery.
• Prepare the annual budget pertaining to PATE Restaurant operations and implement approved budget.
• Manage the cash flow and finances of the PATE Restaurant in liaison with the accountant.
• Follow up payment of invoices and periodically check in kuali system to ensure accurate record of income and expenses.
• Initiate plans to improve service quality delivery and increase revenue.
• Conduct performance appraisals of PATE Restaurant managers and together with corresponding managers conduct appraisals of line staff in each department.
• Liaise with STH Dean to make recommendations on job contracts and salary increment.
• Report to STH Management Committee through the STH Dean on matters of policies and procedures in the management of PATE Restaurant operations.
• Approve PATE Restaurant staff leave.
• Organize sourcing and selection of possible employees on contract or casual basis, and engage students on work-study plan.
• Audit and approve weekly payroll of casuals.
• Develop on going professional training of staff.
• Comply with all health and safety regulations.

Minimum Academic Qualifications:

• Bachelor’s Degree in Food Production or any other related field from a recognized institution
• Professional course in leadership will be an added advantage

Experience:

• At least 5 years’ relevant experience with at least 2 in a supervisory role

Competencies and Attributes

• Computer Skills
• Customer Care Relations
• Team Leader and Player
• Adaptable and Flexible
• Continuously seek to improve self
• Honesty and Integrity
• Good Communication Skills
• Resolve conflicts and crisis