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CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We’re also on a mission to create meaningful work for as many people as possible.
As a key member of a People and Culture team, you will play a key role in joining a growing and global leader in combining people and technology to provide workforce solutions for AI/ML and business process optimization projects. This role is responsible for delivering the orientation program for the complete Cloud Workers' experience at CloudFactory in their first phase of ramping up. You will ensure that all our workforce achieves the 'earn, learn and serve' goals which once realised will mean that they are set up for success in both delivering well on multiple workstreams, and growing through learning and serving opportunities.
You will partner with our Cloud workers to ensure they know where to access ongoing resources, foundational training, opportunities and also partner to plan activities and events that build cohesion and community from the early stage. You will work to establish the basis for everything that follows from the point where Cloud Workers are onboarded till they are handed over to the Community Managers for further engagement. This role is ultimately responsible for ensuring a strong vibrant community across the Cloud workforce during the orientation phase.
A significant part of this role is focussed on the successful execution of our Workforce TEAM based model - we call this a Toli. We scale the engagement and development of our workforce through small, self-led groups that focus on building community together, coaching each other to perform on workstreams, and ultimately growing as leaders together. You will therefore have the responsibility for inviting the CloudWorkers to form Tolis, coach and develop the Tolis and the Toli Leaders to help them become self-led Tolis, and you will be responsible for the effective resourcing of these groups with information about where to access learning programs and workstreams, and the interaction and collaboration between Toli’s.
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