Outbound Logistics Supervisor at Adept Systems

The Outbound Logistics Supervisor will oversee and optimize the timely and accurate dispatch of goods, ensuring efficient truck utilization and smooth coordination between warehouse operations, transport providers, and customers. The role is critical in maintaining service quality, minimizing logistics costs, and ensuring compliance with safety and operational standards.

Key Responsibilities 

Dispatch and Documentation

• Ensure orders are accurately loaded and dispatched on time.
• Verify all shipping documents for accuracy before dispatch.
• Prepare and share loading plans on time.
• Coordinate transport allocation and loading with 3PL providers, couriers, and company‑owned vehicles.
• Ensure proper packaging, labelling, and staging of outbound goods.

Monitoring and Coordination

• Track outbound turnaround times (TAT) and resolve bottlenecks promptly.
• Maintain accurate dispatch trackers and ensure proper documentation.
• Confirm that all vehicles provide properly acknowledged Proof of Delivery (PODs).
• Act as liaison between the sales team and customers regarding order status at dispatch and post‑loading.

Cost Optimization and Safety

• Minimize logistics costs through efficient load planning and route optimization.
• Ensure safe handling and loading at dispatch to reduce damage.
• Implement safety measures to achieve zero work‑related accidents.
• Enforce occupational health and safety standards, ensuring staff use appropriate PPE.

Continuous Improvement

• Identify and implement best practices for outbound logistics.
• Support warehouse management in resolving operational challenges.
• Perform any other duties as assigned by Warehouse Management.

Academic and Professional Qualifications

• Bachelor’s degree in supply chain management, Business, or related field.
• Computer proficiency, especially in Microsoft Excel, Word, and PowerPoint.
• Experience working with Warehouse Management Systems (WMS) is an added advantage.
• Minimum of 3 years’ hands‑on experience in warehouse operations.