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  • Posted: Oct 7, 2024
    Deadline: Oct 10, 2024
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  • Zamara is a financial services firm that primarily offers Actuarial Services, Pensions Administration and Consulting and Insurance Brokerage Services. Zamara has been in the Kenyan Market for over 23 years, initially operating as Hymans Robertson and more recently as Alexander Forbes. Working at Zamara offers our people the opportunity to work for a Truly Pan-African Financial Services firm.
    Read more about this company

     

    Pensions Administrator

    Database Administration

    • Providing annual audit data to fund accountants and responding to queries
    • Verification of fund data and loading the information onto the selected admin system
    • Preparing and reconciling member records.
    • Processing withdrawal requests for members.
    • Maintaining member pension records (bio data, bank details, emails) and updating contributions on the system
    • Providing annual member statements after allocation of interest
    • Supporting Team leaders and Administrators as required in ensuring team targets are met and set out procedures are followed.

    Client Service

    • Conducting member education scheme / fund beneficiaries’ information about their rights and responsibilities in respect to the pension scheme / fund umbrella.
    • Dealing with pension scheme / umbrella fund complaints, disputes, general enquiries and correspondence from members, advisers, trustees, fund managers and communicating with them appropriately

    Operational Efficiency

    • Processing and payment of claims within 30 days in liaison with fund managers, custodians and trustees as appropriate
    • Preparing and submitting quarterly returns of contributions to RBA
    • Preparing quarterly admin reports
    • Processing and payment of additional interest to members who have exited

    Experience and personal qualities

    • Bachelor’s Degree in a Business-related field
    • Minimum 3 years in pension industry
    • Professional qualification in Actuarial/CPA/ACCA will be an added advantage
    • Knowledge of legislation, investments, employee benefits
    • Proficiency of the selected Admin System
    • Expert knowledge of the Retirement Fund Rules
    • Expert knowledge of the RBA Regulations
    • Expert knowledge of the KRA taxation rules
    • Expert knowledge of Schemes
    • Excellent time management skills and ability to multi-task and prioritize work
    • High level of professionalism and good communication skills
    • Ability to work under pressure with minimal supervision
    • Client service oriented and team player

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Zamara Kenya on www.linkedin.com to apply

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