People Capability Cluster Lead at Standard Chartered Bank Kenya

Key Responsibilities

• Organisational context
• Standard Chartered (SC) Bank has a bold ambition to be the number one Learning function in financial services: “having world-class Learning that unlocks the unique potential of our people and helps them contribute their best to Standard Chartered and our clients, both today and as we transform into the future”. 
• To achieve this ambition, the People Capability (PC) function has reinvented its organisation design to organise around hives, disciplines and squads. In this model: 
• Multi-disciplinary “Squads’’ deliver work to achieve the function’s priorities
• “Priorities” are the way in which work is organised and relate to unique areas of delivery. Squads delivering on different projects within the same strategic priority are grouped together and called “Hives’’. 
• All squad members are “Discipline’’ practitioners and are dynamically allocated to squads through disciplines:
• Disciplines are the ‘homes’ for practitioners to develop their professional excellence and to maintain a common approach to similar activities and tasks
• They provide a stable community for practitioners to belong to (as people move across squads)
• They enable multi-skilling and development of depth and breadth or “T-shaped” capabilities.

Other Responsibilities

• Coordinates and delivers ‘satisfactory’ or above country audits/ regulatory reviews, when applicable.
• Contribution to squad’s velocity / productivity in terms of backlog items and deliverables.
• Improved learner experience for learning solutions delivered by squad (e.g. eNPS, Saba ratings, diSCover usage)
• Country diSCover user participation rates.

Skills and Experience

• Programme Management
• Consult with stakeholders to propose and deliver global, regional, local strategic learning interventions for upskilling and reskilling in line with the Bank’s strategic intent, by leveraging on Global PC offerings.
• Formulate marketing plan to drive upskilling and re-skilling initiatives.
• Oversee Learning Governance scope of work. Establish close partnership with Risk and Compliance to conduct gap analysis for learning related regulations and policies.
• Support programme deployment, including virtual /classroom management, managing attendance, and communications with learners. Include facilitating in-market global, regional, or local learning programmes.

Qualification

• At least a B.Sc in any field preferably arts and social sciences. A master’s degree would be an advantage
• Professional memberships CIPD, IAF but not mandatory
• Developmental Bank training– Design Thinking, Facilitation, Storytelling, Consulting and managing complex projects
• Proficient in English Language
• Manage learning enquiries, follow-up on learner’s request relating to internal and external programmes, provide timely responses, coordinate and administer in-house programme certification process, government funding application, audit support, when required.
• Perform other duties as needed to support successful programme implementation.