People Operations Associate (Temp) at NALA

Key Responsibilities

People Operations & Documentation Support

• Support onboarding and offboarding processes, including preparation and coordination of required documentation
• Support maintenance of complete, accurate, and up-to-date employee records (digital and physical)
• Support updates within HR systems and internal tracking tools to ensure data accuracy
• Assist in preparing standard employment letters and documentation
• Support tracking of probation confirmations, leave records, and key documentation timelines
• Support adherence to internal policies and documentation standards
• Respond to employee queries in a timely and professional manner, escalating complex matters appropriately

Confidentiality & Data Integrity

• Support secure handling of sensitive employee information
• Maintain structured and organized filing systems to ensure confidentiality and accessibility
• Support compliance with internal data protection standards and documentation protocols

Administrative & Office Management Support

• Support smooth day-to-day office administration and coordination
• Assist in organizing onboarding logistics, internal meetings, and People-related sessions
• Support vendor coordination for office services and facilities-related matters
• Maintain structured administrative processes to ensure operational consistency

Employee Experience Coordination

• Support organization of engagement initiatives and internal People communications
• Assist in ensuring employees receive timely information and structured support
• Contribute to maintaining a professional, responsive, and reliable People experience

What Success Looks Like

By the end of this 6-month engagement:

• Employee lifecycle processes continue smoothly with no operational gaps
• All employee documentation and data are accurate, complete, and consistently maintained
• Sensitive information is handled with discretion and in line with internal standards
• Employees receive timely, clear, and professional support for People-related queries
• Office and administrative processes remain structured and reliable
• The People function remains organised, responsive, and trusted throughout the coverage period

Requirements

Must-Have Requirements

• Approximately 2+ years' experience in HR, People Operations, or an administrative support role
• Demonstrated experience supporting employee lifecycle processes
• Strong attention to detail and high level of organisational discipline
• Proven ability to handle confidential information with maturity and discretion
• Strong communication skills with a responsive working style
• Experience supporting office administration and coordination
• Ability to prioritise and maintain structure in a fast-paced environment