Performance Management Manager at Mwananchi Credit Ltd

Job Summary

The role holder will implement performance management policies, procedures and processes to promote and agile high-performance culture.

Desired Skills:

• Facilitating dissemination of information on performance management process, procedures and policies.
• Assisting staff in Performance Contracting, target setting and identification of performance measures
• Ensuring staff and line managers hold discussions to manage and monitor performance.
• Preparation of performance management training and sensitization programmes.
• Reviewing performance improvement plans reports.
• Participate in performance validation and prepare reports.
• Train / sensitize staff on performance management and appraisal processes.
• Prepare and submit performance reports
• Attending to staff queries on performance contracting and appraisal
• Reviewing performance contracts and performance evaluation to ascertain quality and objectivity
• Facilitate the identification of performance improvement initiatives.
• Vision of logistical and documentation services to the moderation/ validation committees.
• Preparation of monthly, quarterly and annual reports.

Qualifications

Academic qualifications

• University Degree in HR or a Post Graduate Diploma in HR Management

Professional Qualifications / Membership to professional bodies

• Membership to a relevant professional body.
• Previous relevant work experience required
• Minimum four (4) years’ experience in Human Resource Management of which one (1) should be at Supervisory Level
• Experience of performance management in a progressive organization is desirable

Knowledge, Skills & Abilities

• Strong client focus with ability to build good relationships influence and network
• Strong communication skills and ability to work effectively with multiple stakeholders
• Change management skills and experience in driving a high-performance culture
• Willingness to work in an agile environment while adapting agile work principles. Must be at ease with rapidly changing deadlines

Competencies Required

• Planning and organizing skills
• Communication skills
• Analytical skills
• Problem solving skills
• Interpersonal relations skills
• Report writing skills
• Customer orientation
• Technological awareness
• Innovation and creativity
• Seeing the big picture
• Delivering at pace.