Portfolio Manager Card Issuing at KCB Bank Kenya

JOB DESCRIPTION

• The role holder works closely with the Head of Card Issuing and the Issuing team to deliver exceptional business performance through the provision of Portfolio MI and analysis and business improvement initiatives. Work closely with other stakeholders (Credit, Operation, Finance, Risk etc.) to ensure card strategy and risk management measures are performed. 
• Understand cardmembers’ lifecycle and identify business opportunities through data analysis and campaign result reviews. 
• Report performance of Card portfolio growth and profitability and participate in planning cycle with management, Finance and other units to ensure consistency with business goals. 
• Provide support in Driving all Card issuing projects to ensure timely implementation and shorten goto-market duration. 
• Conduct regular portfolio performance analysis across the card portfolio to identify profitable products and segments. 
• Monitor card usage promotion and campaigns in line with Business objectives. 
• Liaise with card stakeholders (Legal and compliance, marketing, Finance, call center, operations and third-party vendors) to ensure flawless and timely execution of portfolio initiatives. 
• Assist with recommendations on enhancements to cards value proposition, sales process and rewards/ loyalty optimization, to ensure competitiveness in the market. 
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.