Principal Customer Service/Public Relations Officer - 2 Posts at Nairobi City County Public Service Board

Job Requirement

• Served at least (3) years in the middle level management in Public service 
• Bachelor degree in following disciplines in Social Sciences: International Relations, Public/ Business Administration it’s equivalent from a recognized institution.
• Demonstrate outstanding professional competence and administrative ability in the management of public affairs
• CPS (K) is an added advantage.

Job Description

• Co-ordinate and supervise Customer Service at the Sub County Level;
• Draw and implement the Sub County Customer Service Annual work plan.
• Draw, maintain and update the stakeholders register.
• Supervise, manage and coordinate the activities of all Customer Service officers.
• Compile and submit monthly, quarterly and annual Customer Service reports to the Assistant Director Customer Service.
• Any other related duties as maybe assigned by the supervisor(s).