Principal Sales Officer – Capacity & IP Services at Safaricom Kenya

DESCRIPTION

• We are pleased to announce the following vacancy Principal Sales Officer – Capacity & IP Services within Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Senior Manager – Wholesale Services, the position holder will;

• Grow Wholesale International Capacity & IP revenues.
• Develop an effective retention strategy to minimize churn.
• Optimal Capacity Asset Management.
• Manage Key relations & partnerships.
• Identify and scope Business Opportunities at key networking events regionally & internationally.

Key Responsibilities

Grow Wholesale International Capacity & IP revenues

• Achieve set revenue targets as per capacity objectives.
• Development of a 12-month rolling sales pipeline.
• Identify global growth prospects and specific opportunities with EA region for Fiber, Satellite,  Microwave.
• Identify and analyze operator capacity needs and requirements and ensure operator needs are fully understood and correctly dimensioned.
• Work with International Data/IP partners or providers to meet the needs of the business by developing a clear annual review calendar that can identify areas of collaboration and potentially new revenues.
• Use a clear and well –documented process methodology for locking business to avoid delayed implementation and poor client engagement.
• Weekly prepare a report showing various engagement milestones of operator on-boarding process to ensure ease of billing for services required.

Develop an effective retention strategy to minimize churn

• Work to develop and execute customer ring fencing strategies.
• Develop and share periodic reports on customer concerns on products. 

Manage Key relations & partnerships  

• Prepare and maintain an effective annual calendar that optimize the relationships with various operators, partners, Satellite & outsourced roaming providers to enhance competition.
• Develop an effective framework for monitoring effective partnerships.
• Explore new partnership opportunities that create opportunities for growth.

Attend Key networking events  

• Identify and plan for all known key events touching on IP& Capacity, Satellite, Interconnect and SMS.
• Attend at least one key networking event annually.
• Document and implement learnings for the benefit for the business.

 
QUALIFICATIONS

• A recognized University Degree in a Business-related field; Master of Business Administration degree is an added advantage.
• Experience and technical skills in telecommunications industry and sound knowledge of International Telecommunications Services is a mandatory requirement.
• At least 3-5 years’ work experience in the telecommunications sector which must include establishing and managing international carrier relations and interconnection arrangements.
• At least 3 years sales experience. Experience in projects management is an added advantage.
• Strong relationship-building and customer retention skills preferably from a major blue-chip company and ISP’s.
• Ability to inspire and manage a sales team.

Deadline- May 31, 2023