Product Manager, SME at African Management Institute (AMI)

Job Responsibilities

• Strategically drives the development, market launch, ongoing support and improvement of core learning products
• Management of the whole product portfolio – Entrepreneurship
• Define the vision and roadmap for the product (core focus, product mix including languages, specialisations, modes of delivery)
• Deep understanding the customer and the market (conducting user personas for the end-learner and the client/customer)
• Establish competitive positioning (including conducting regular competition analysis and product differentiation (in collaboration with partnerships/leadership) – inform product pricing models
• Work across the business line to support new product market opportunities
• Establish strong feedback loops – gather, analyse and prioritise product feedback
• Use data to understand product performance and shape future of product
• Deliver new products in collaboration with the product ops/dev team including release management (internal/external comms support)
• Manage ‘end-of-life’ – offboarding / end to obsolete learning products

Qualifications and Skills

• At least 5 years of related agile product and/or learning design experience
• Experience working in learning development / content development role or experience working in a product development role (ideally with an SME/Entrepreneurship or learning lens)
• Strong people management skills – managing diverse teams of specialists
• Experience in processes of Product Management – including using customer insights, data and feedback to make strategic product decisions
• Experience with product or learning design and solutions ideation and development
• Excellent written and verbal communication skills.
• High proficiency and productivity in G Suite tools, including Google Docs, Sheets, and Slides, etc.
• Ability to work on your own and manage diverse teams – fostering collaborative work flows across teams
• Work well with people. Culturally adept. Ability to communicate effectively across different levels, with local and international teams and stakeholders
• Absolutely rock-solid integrity