Product Operations Associate at Peach Cars KE

Specifically, the Product Associate Manager at Peach can expect to own the following elements:

• Release & Testing Support
• Support structured feature releases by coordinating UAT, maintaining testing discipline, and ensuring smooth validation before and after go-live.
• Product Request Management
• Own the structured intake, tracking, and organization of product requests to ensure visibility, clarity, and prioritization readiness.
• Branch-Level Product Enablement
• Drive branch-level adoption of product workflows by supporting rollouts, reinforcing compliance, and identifying operational friction.
• Documentation & Training
• Maintain accurate and up-to-date product documentation while supporting onboarding and ongoing user enablement.
• Operational Product Insights
• Monitor product usage and operational patterns to surface adoption gaps, recurring issues, and structured feedback to the Product team.

Skills, Knowledge and Expertise

Must-Have Qualifications

• Bachelor’s degree in Business, IT, Engineering, Operations, or related field
• 1 to 2 years of experience in operations coordination, product support, project coordination, QA testing, or a similar structured environment
• Strong organizational and documentation skills
• Comfort working with dashboards, spreadsheets, and internal systems
• Strong written and verbal communication