Program Analyst NDC at Kenya Airways

Brief Description        

Job Purpose Statement: As an NDC Program Analyst, is responsible for analyzing, designing, and implementing strategies and solutions to improve our distribution capabilities. This role will work closely with cross-functional teams to ensure the successful execution of NDC projects, monitor progress, and contribute to enhancing our distribution processes.

Detailed Description        
Principal Accountabilities (KEY Performance areas):

• Collaborate with stakeholders to define and document distribution capabilities program objectives and requirements.
• Analyze existing distribution processes, identify inefficiencies, and propose improvements.
• Assist in the development of a comprehensive NDC (New Distribution Capabilities) strategy aligned with business goals.
• Collect and analyze data related to distribution performance, customer preferences, and market trends.
• Generate regular reports and dashboards to track the progress of NDC initiatives.
• Identify key performance indicators (KPIs) and implement metrics to measure the success of distribution programs.
• Work closely with IT teams to ensure seamless integration of NDC solutions into existing systems.
• Collaborate with logistics, supply chain, and sales teams to align distribution strategies with overall business objectives.
• Provide guidance and support to operational teams in implementing NDC program recommendations.
• Research and evaluate emerging technologies and tools related to distribution capabilities and automation.
• Assist in the selection and implementation of NDC software, systems, and technologies.
• Oversee the testing and deployment of NDC solutions, ensuring they meet performance and security standards.
• Continuously monitor and assess the effectiveness of NDC programs and recommend adjustments as needed.
• Stay up-to-date with industry best practices and trends in distribution and logistics.
• Work closely with internal and external partners to align NDC initiatives with company goals and ensure collaboration and support.

Job Requirements        

• University graduate in a commercial related field and
• 7 years in Airline Commercial department
• Proficiency in MSOffice, Internet, and Databases
• Working knowledge of reservation systems
• Working knowledge of Excel and Power Point
• Fluent in spoken and written English
• Excellent oral and written communication skills
• Ability to lead and motivate a team
• Ability to work in a changing environment
• Strong analytical and problem solving skills