Program Officer at Jacaranda Health

Job Summary

The Program Officer will work in the programs department of Jacaranda Health, focusing on the programmatic implementation of our affordable and scalable PROMPTS solution and MENTORS program. PROMPTS is an AI-enabled SMS messaging service for mothers, and MENTORS is a facility-based training program that equips frontline service providers with lifesaving EmONC skills and knowledge. The individual will work closely with county teams and the wider JH team to ensure the EmONC Mentorship and PROMPTS program runs smoothly and efficiently in the allocated county.

Main Responsibilities 

• Coordinate, supervise, and lead JH program activity implementation in the allocated county for both PROMPTS and mentorship
• Ensure all mentorship and PROMPTS activities are implemented based on our key performance indicators
• Support in-facility mentors to run CME and simulation drill activities as well as PROMPTS contact person to create awareness and enrollment of mums to the digital SMS platform.
• Support and co-ordinate efficiency EmONC coaching activities by ensuring all neccessary tools and simulation materials are available 
• Visit priority facilities to support in-facility mentors and PROMPTS contact staff to ensure programs deliverables are achieved
• Plan, coordinate, and attend county joint Mentorship and PROMPTS Programs performance review meetings
• Coordinate different PROMPTS enrollment options at facility and community level to ensure increased ANC coverage for the program
• Manage and maintain constant communication and reporting to secure enrollment of mothers in the county
• Coordinate PROMPTS activities within the facilities to ensure all mums enrollments are compliant to the data protection act
• Prepare and share monthly reports with the regional program coordinator and Health Facilities
• Collaborate with colleagues to improve the overall performance of the program
• Manage various PROMPTS tools through continuous updates and improvements
• Communicate County challenges and/or opportunities with considered context-specific solutions/interventions to the program coordinator
• Build and manage relationships with County, sub county and Health Facility teams to ensure smooth running of the programs
• Coordinate and sharing quality of care reports to facilities and County management teams
• Follow up to ensure utilization and accountability of quality of care reports at facility, sub county and county level.
• Perform any other related duties as assigned by the supervisor

Requirement 

• Diploma in Nursing/Clinical medicine.
• Added advantages: Public Health programs experience and/or EmONC knowledge & skills
• Minimum of 4 years of experience in implementing maternal and newborn health programs within the public health system
• Coaching and mentorship skills
• Tech savvy, proficient in MS Office and G-Suite (Excel, PowerPoint and Google Sheets)
• Facilitation & Coordination skills 
• Problem solving skills
• Communication and interpersonal skills
• Conflict Resolution skills
• Planning and organizational skills
• People management skills
• Proactive & Team player
• Upholds high levels of Integrity and is reliable 
• Attention to detail
• Willingness to learn
• Ability to work effectively with team in a culturally diverse environments